Great Clips in Alpharetta, GA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5665 Atlanta Hwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Alpharetta, GA!
Many customers reported inconsistent service quality, with some stylists being attentive and skilled, while others were rude, dismissive, or unprofessional.
Customer Experience
Several reviews highlighted poor customer experiences, including rushed haircuts, lack of communication, and stylists not listening to customer requests.
Staff Behavior
There were multiple complaints about specific stylists being rude or unprofessional, leading to negative perceptions of the overall staff.
Mixed Reviews
While some customers praised their haircuts and the friendliness of certain stylists, others expressed dissatisfaction with the results and service.
BB
Biren Bharucha
Feb 20, 2026
1.0
Absolutely unacceptable experience at this Great Clips location.
The employee—possibly Tiy or Tiffany—was openly rude, impatient, and disrespectful from the moment we walked in with our children. No professionalism. No courtesy. Just attitude and irritation, as if customers were a burden.
She rushed through my child’s haircut in about four minutes, and the result was sloppy and clearly uneven—one side much shorter than the other. When we pointed it out, she argued instead of fixing it and snapped, “How do you know?” That response alone tells you everything about the level of service and accountability here.
Then she simply ignored my child and moved on to another customer. What was disturbing was how her entire tone changed—suddenly polite, attentive, and professional with them, after being dismissive and rude with us. It felt targeted, disrespectful, and yes, discriminatory. May be Tiffney’s behavior is like this to all Asians.
This is not just poor service. This is someone actively driving customers away and damaging the business. No owner should tolerate behavior like this from an employee representing their brand.
I will not return. I will not recommend this location.
PR
Priyanka Rajput
Feb 17, 2026
1.0
"I took my 5-year-old son here for a haircut and had a terrible experience. The stylist was completely unprofessional and refused to listen to any of my suggestions. Instead of following the style we asked for, she insisted on implementing her own ideas against our wishes and we came with very bad haircuts and we need to visit another salon for haircut
FB
frank buccheri
Jan 22, 2026
5.0
Best haircut ever.
AA
Akanksha Arora
Nov 22, 2025
5.0
I was a little skeptical after reading the reviews. However, I didn’t want to spend a ton so I thought of giving this place a try. My experience was really good with Tiffany. She took time to understand my preferences with respect to type of haircut, length, bangs etc.. I really liked the outcome (I had really long hair and I wanted medium length layers with curtain bangs)
JT
Jimish Thakkar
Nov 8, 2025
1.0
I generally don’t right reviews much. There was a hair dresser named Tiffany yesterday. Worst ever person you can ever meet. I just started talking about the style and she’s like, I have notes, you don’t need to speak a word. Again, I spoke as I observed a bit of mess up and again she’s like do you want to have haircut with someone else, that moment I said yes.
Store manager Roberta made it up and I gave her a really generous tip but I highly recommend to get rid of this kind of an employee (Tiffany).
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Grasslands Crossing offer?
Great Clips Grasslands Crossing provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, styling, and select salons offer perms.
Do I need an appointment for a haircut at Great Clips?
No appointments are necessary. You can walk in anytime, or use Online Check-In to save your spot on the waitlist and reduce waiting time.
How does the Online Check-In system work at Great Clips?
Online Check-In lets you add your name to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes, helping you avoid long waits in the salon.
Are there any hair services not available through Online Check-In?
Yes, Online Check-In cannot be used for perms and formal updos. These services usually require an appointment, so please call the salon in advance.
What are the operating hours of Great Clips at 5665 Atlanta Hwy?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on Thanksgiving and Christmas Day.
What payment methods does Great Clips accept?
Great Clips accepts Mastercard and Visa credit cards.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusive branded haircare lines such as Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™, along with popular brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Are there any nearby places to grab food before or after my haircut at Great Clips?
Yes, nearby dining options include Papa John's Pizza, Eggs Up Grill for breakfast and brunch, Jersey Mike's Subs, China Kitchen, BW Tavern, and Starbucks for coffee.
What other beauty and wellness services are located near Great Clips Grasslands Crossing?
Nearby beauty and wellness options include Elite Nails nail salon, Miracle Threading & Spa, and medical services like Inspire Dental, Alpharetta Smiles dentist, The Joint Chiropractic, and ATI Physical Therapy.
Are there convenient services near Great Clips for additional errands or appointments?
Yes, nearby services include The UPS Store for shipping and printing, Wells Fargo Bank ATMs, Alpharetta Locksmith, Shred Nations for shredding services, and Pet Supermarket for pet needs.
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