Business Details
About
Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.
Location
Rowan Winter Park Village
480 North Orlando Avenue, Winter Park, FL
32789, United States
Hours
Reviews
4.9
523 reviews
5 stars
509
4 stars1
3 stars7
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, patient, and knowledgeable, particularly highlighting individuals like Kait, Crystal, and Stephanie.
Cleanliness
The facility received positive remarks for its cleanliness and well-organized environment.
Experience with Children
Many reviews noted the staff's ability to make children feel comfortable and at ease during the piercing process.
Pricing Transparency
Several customers expressed concerns about unexpected costs and a lack of transparency regarding additional fees.
Overall Satisfaction
Most customers reported a positive overall experience and expressed intentions to return for future services.
- KSKathryn SokolowskiJan 5, 20263.0The environment at Rowan is lovely, and my daughters (ages 4 and 5) were genuinely excited and felt comfortable with the nurses getting their ears pierced. That part of the experience was wonderful. However, the pricing left a bad taste. We selected the most basic earrings at $60 per child, plus the $50 piercing fee, expecting a total of $110 per child. At checkout, my total was nearly $275 before tip. I later realized we were automatically charged $20 per child for cleaner that was packaged in a gift bag and presented to my daughters as if it were complimentary. There was no clear disclosure that this was an added cost or asked if I would like it.Transparency around optional products would go a long way, never add costs to someone’s bill without discussing. While the atmosphere is great, the overall value was ok.
- CPChris PetesciaJan 2, 20263.0First, the Good: nurses do the piercings (clean, safe), lots of choices for earrings, and they’re great with kids. The bad: Unfortunately, we waited 56 minutes after our appointment time and having shown up 20 minutes early, the total wait time was 76 minutes. For a kid getting their first ear piercings and nervous about it, that’s a lot of time for anxiety buildup, and it ended up stressing out the entire family because of it. Space itself got crowded on a Friday afternoon and it was never quite clear who was waiting to check in versus who was waiting for their piercing… So recommend coming/making an appointment on the early side of the day. There were also three piercing nurses/professionals, but only one was qualified to do the needle method, which is what we had chosen, so our wait time was probably exacerbated by their minimalized, qualified staff. While they had great “bedside manner” (or whatever the piercing equivalent is), which is always appreciated, it was also clear that they were in no rush whatsoever despite the delays in the schedule. Finally, the prices of their products were very high. And, the required cleaning solution to keep everything sterile for the first six weeks was not included in the cost of the piercings or the earrings themselves. It felt a lot like opportunistic pricing.
- MCmeja chosyJan 2, 20265.0Stephanie and Connie were amazing. I was a little nervous getting a Tragus piercing but she put my mind at ease and made the process really comfortable. Came with a group of friends and they accommodated us all. Fun girls night!
- LGLorin G.Dec 30, 20255.0I love everything about this place, everybody was nice which is why I leave two stars, but my 5 month olds piercings are not even and the end result matters the most. We came on Sunday and approved the location of the marker on her ears after 5 or so attempts on getting the second ear matched with the other (which I should have taken as a sign). The second piercing turned out to be on the bottom of the dot, not on it. We thought it appeared that way because they are loose when put in for healing but when we went about our day and kept looking at it, that's definitely not the case. I'm upset and trying not to be about it because it's not terrible enough to redo but it's also not what it was supposed to be and could potentially become a bigger issue later. I have not mentioned my concern but I also don't know what could even be done at this point. Update: Crystal (not the original nurse) made my daughter's earrings even and I'm very happy now knowing my daughter won't hate me when she's older having crooked earrings lol
- NCnicole caraballoDec 30, 20253.0I walked in only to not be greeted, I wanted over an hour as a walkin. There were two nurses and one of them completely ignored me together with the cashier just chatting and only the other nurse continued piercing. The nurse I had named Stefanie was sweet and very helpful, yet I felt unwelcomed and the shift in energy as myself and other Latina customers were hand only to the nurse I had. Disappointed and hope it can improve!
Frequently Asked Questions About Rowan Winter Park Village
Do you accept walk-ins?
Appointments are encouraged, but we welcome walk-ins.
Do you pierce babies?
We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.
How much do piercings cost?
Piercings start at $35 each + the cost of piercing jewelry.
What piercing placements do you offer?
Rowan offers lobe, upper lobe, mid helix, helix, forward helix, flat, conch and tragus, however, piercing placement availability may vary by studio location. We do not pierce the daith, industrial, nose or other body parts beyond the ears.
Do you accept cash?
We are a cashless studio.
Do you accept walk-ins at Rowan Winter Park Village?
Appointments are encouraged, but we welcome walk-ins.
Can Rowan Winter Park Village pierce babies?
Yes, we pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.
How much do piercings cost at Rowan Winter Park Village?
Piercings start at $35 each plus the cost of piercing jewelry.
What piercing placements are offered at Rowan Winter Park Village?
We offer lobe, upper lobe, mid helix, helix, forward helix, flat, conch, and tragus piercings. Placement availability may vary by studio location. We do not pierce daith, industrial, nose, or other body parts beyond the ears.
Does Rowan Winter Park Village accept cash payments?
No, we are a cashless studio and accept electronic payments only.
What are the operating hours of Rowan Winter Park Village?
We are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Rowan Winter Park Village located?
Our studio is located at 480 North Orlando Avenue, Suite 126, Winter Park, FL 32789.
Which nearby dining options can customers visit before or after their appointment at Rowan Winter Park Village?
Customers might enjoy dining at Ruth’s Chris Steak House, BRIO Tuscan Grille, Bar Italia, or P.F. Chang’s, all nearby restaurants offering a variety of delicious cuisines.
Are there nearby places where customers can relax or enjoy a spa service around Rowan Winter Park Village?
Yes, you can visit Hand and Stone Massage and Facial Spa or SkinLab Winter Park for massage therapy and skincare treatments near our studio.
What nearby shopping options are available for customers visiting Rowan Winter Park Village?
Customers can explore nearby stores like Lovesac for furniture and home goods, J.Jill, LOFT, and White House Black Market for women's clothing and fashion accessories, or the Darwin and Wallace Nature and Fossil Store for unique antiques.