Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills and attention to detail, with several recommending them by name.
Customer Service
While some reviews highlighted excellent customer service, others reported poor experiences with staff communication and professionalism.
Mixed Experiences
Customers reported a wide range of experiences, from fantastic haircuts to significant dissatisfaction, indicating inconsistency in service quality.
Atmosphere
The salon was generally described as clean and welcoming, contributing positively to the overall experience.
Appointment Issues
Several customers expressed frustration with appointment scheduling and wait times, indicating a need for better management.
FS
Floyd Scholz
1 day ago
5.0
Always very courteous, friendly and skilled! I’ve never had a less than perfect haircut!
JD
Jeff Diana
5 days ago
5.0
Erin is the absolute best! She’s so good with my 1.5 year old and the cut always looks great!!
AS
Allison Strong
Feb 9, 2026
5.0
Danny is the best! So talented and so knowledgeable. He helped me understand my hair better and know how to best treat it at home all while giving me the best cut.
AM
Ayrica Mathis
Feb 9, 2026
2.0
I really wanted to have a positive experience here, especially since I had just removed my hair extensions and was trying to transition back to my natural hair carefully. Unfortunately, the outcome didn’t match the services or charges.
I booked a partial balayage with gloss/toner and was charged for additional length and multiple add-ons, despite having fine hair that is not particularly long or dense. One side of the balayage processed well, while the other side barely lifted, leaving the color uneven.
I was also disappointed with the haircut — too much length was taken from the front, layers were added that don’t suit fine hair, and the overall shape feels uneven. As someone who is very cautious with hair health, this was especially upsetting.
The service itself was polite, but the result and pricing felt mismatched. I’m sharing this feedback so others with fine hair can be extra clear during consultations, and in hopes that management reviews how services and add-ons are being applied.
I would have appreciated more transparency and alignment between what was charged and the final result
KA
Katie Amos
Feb 7, 2026
3.0
Decided to get a blow dry which I assumed took the price from $31 to $46. Little did I know an extra $13 would be charged for longer hair. In other words I was charged $28 for a plain blow dry so all said and done, a trim and blow dry cost me $59. Mine as well go to a nice salon next time if that’s what they’re charging at Hair Cuttery.