Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Danny, Marla, and Erin for their excellent haircuts and attention to detail, while others reported inconsistent experiences with less skilled stylists.
Customer Service
Feedback highlighted a mix of positive and negative experiences regarding staff professionalism, with some customers feeling welcomed and others encountering rudeness or poor communication.
Training and Experience
Several reviews indicated concerns about the training of new stylists, with customers expressing discomfort when stylists appeared inexperienced or required assistance during their appointments.
Cleanliness and Environment
Multiple reviews mentioned issues with cleanliness in the salon, including dirty facilities and unsanitary conditions, which negatively impacted customer experiences.
Appointment Management
Customers reported frustrations with appointment scheduling, including long wait times and issues with staff not honoring scheduled appointments.
AM
Ashley’s Mama
2 days ago
5.0
Danny is fantastic with hair and color the absolute best… he’s always straight up honest about what can and can’t be done with your hair type color and haircuts!!
JR
J Rom
5 days ago
5.0
What an amazing experience staff was amazing and atmosphere. Will definitely be back, my son is picky and he loved it
MD
Marcia Delgado
5 days ago
5.0
Rochell was amazing! This girl knows her stuff! We had a hair emergency with my 14 year old after dying and then trying to undo what we did, it was a disaster and she literally saved the day. She listened and she did exactly what we asked for against all odds lol. Highly recommend! My daughter hasn’t stopped smiling!
AS
Angel Sanchez
Dec 31, 2025
5.0
Irina is great! Gave my 4 year old grandson a great haircut. Unfortunately, some of the other stylists are rude, especially Tyfon who refused to even acknowledge us when we walked in with a child. When asked about us by the other stylists she would whisper and shake her head. Zero stars for Tyfon! Very very rude.
TE
Tricia Engel
Dec 20, 2025
5.0
Marla is awesome. She does a fantastic cut and color every time. She is friendly and provides a fun and professional experience. I finally found “my person” for haircuts. Highly recommend. Tricia