Great Clips in Wesley Chapel, FL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5416 Bruce B Downs Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Wesley Chapel, FL!
While many customers praised specific stylists like Raya, Derrick, and Kathy for their skills and professionalism, there were also numerous complaints about rudeness and unprofessional behavior from some staff members.
Service Quality
Customers reported inconsistent haircut quality, with some receiving excellent cuts while others experienced significant dissatisfaction, including poorly executed styles and rushed services.
Customer Experience
Several reviews highlighted issues with customer service, including problems with appointment management, staff communication, and handling of complaints, leading to frustration among patrons.
Cleanliness and Environment
The establishment received mixed feedback on cleanliness, with some customers noting a clean environment while others pointed out unsanitary conditions.
Efficiency
Many customers appreciated the quick service and the convenience of online check-in, although some expressed frustration with long wait times for walk-ins.
RR
rona
Jan 3, 2026
1.0
The worst place ever.
The hairdresser just wanted to finish in five minutes and did not care at all about what the customer wanted. She was very rude—her name is Kethia.
The blonde manager also didn’t care. I showed pictures of the haircut I wanted, and she said, “I got it, it’s number one.” I told her I wasn’t sure, but she ignored me.
After less than 10 minutes, the haircut was done and it was not the length I asked for. When I told her this was not the haircut I wanted, she didn’t care. Even worse, she asked me to pay more money to redo it, even though it was clearly her mistake.
A proper haircut is supposed to take about 30 minutes, but she was rushing to take more customers.
I will never go back again. Shame on the manager.
SC
Sean C
Jan 2, 2026
4.0
It’s fine. Decent haircuts for a decent price and it’s quick. They always try to casually pretend that there’s a specific thing wrong with your hair that they just happen to have product. They want to sell you right there. I understand the upsell, but it’s like, come on
UA
Umar Abdullah
Dec 17, 2025
5.0
Raya is absolutely wonderful! She cuts my hair with great care and attention to detail every single time. She is incredibly skilled and experienced, and it truly shows in her work. Raya is always calm, poised, and professional, which makes the entire experience very comfortable. It’s clear that she knows exactly what she’s doing and takes great pride in her craft. I always leave feeling confident and happy with my haircut. Highly recommend Raya at Great Clips!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services are offered at Great Clips Hollybrook Plaza?
Great Clips offers haircuts for men, women, children, and seniors, along with beard trims, bang trims, shampooing, blow drys, and styling. Some salons also offer perm services.
Can I book an appointment or do I have to walk in?
Great Clips is primarily a walk-in salon, so no advance appointment is needed. You can walk in anytime or use Online Check-In to join the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In allows you to add yourself to the salon's waitlist, see estimated wait times, and sign up for text alerts when your turn is near, helping you avoid long waits.
What are the salon's hours of operation?
Great Clips in Wesley Chapel is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 8:30 AM to 5:30 PM, and Sunday from 9:00 AM to 4:00 PM. It is closed on Thanksgiving and Christmas Day.
What payment methods are accepted at Great Clips?
Great Clips accepts payment via Mastercard and Visa credit cards.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusive branded haircare products like Solutions by Great Clips®, Tea Tree Solutions, and GRIT, along with popular commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
Are there other hair salons near Great Clips Hollybrook Plaza?
Yes, nearby hair and beauty salons include another Great Clips location and Attitudes Total Body Image, a salon and barber shop. Customers can compare services or visit different salons in the area.
What dining options are available near Great Clips?
Nearby restaurants include Gonna China (Chinese cuisine), Papa Johns Pizza for quick pizza, and ZENSHI Handcrafted Sushi, offering a variety of dining choices for before or after your haircut.
Are there convenient amenities near Great Clips for quick errands?
Yes, Hollybrook Plaza has practical nearby amenities including Publix Super Market for groceries, Publix Pharmacy for prescriptions, and Western Union for money transfer services, facilitating easy errands alongside your salon visit.
Is there public transportation or accessible locations near Great Clips?
While specific transit stations are not listed, Great Clips is located in Hollybrook Plaza on Bruce B Downs Blvd in Wesley Chapel, near many shops and services, making it easily accessible for local customers.