Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skills and friendliness of various stylists, particularly highlighting Brittany, Elizabeth, and Maria for their excellent service.
Customer Service
While most reviews noted positive interactions, some customers reported issues with communication and service quality, particularly with specific stylists.
Pricing Concerns
Several customers expressed confusion and dissatisfaction with pricing discrepancies and perceived high costs for services.
Appointment Issues
Multiple reviews mentioned problems with appointment management, including long wait times and appointments not being honored.
Overall Experience
Most customers reported a generally positive experience, appreciating the clean environment and the attentiveness of the staff.
AG
Alba Gomez
5 days ago
5.0
Britney did a great job , friendly , knowledgeable and made my visit very enjoyable
RM
Rose Mustico
6 days ago
5.0
I've been having my hair done at the Suncrest location for years. Deanna is terrific.
CK
Cathryn Keifer
Jan 4, 2026
1.0
Came to check in, there was 1 person in front of me and 1 person behind me. I was quoted 45 minutes and told that they wpulc call me if I wanted to walk around the plaza. Got a text.confirming a 5:05pm appointment, which they did tell me I would get, but again if they were done before that time I would get a call.
Sat in my car, wasting my time, for 45 minutes. I didnt get a call so I assumed they were still working on the 3 in the chairs and 1 lady in front of me.
Walked in at 4:45pm. They were helping a completely different client that was not there when I checked in.
They skipped over me and never attempted to call me, then said it would be another "maybe 20 minutes."
I have had great experiences here with other personnel in the past which is why I came back, but after this experience I will never return.
KR
Kavita Ramdath
Jan 4, 2026
5.0
He wasn’t happy at first.. Ms Patricia made this a smooth transition for my autistic son Liam.. thanks
AS
Amanda Sarro
Jan 3, 2026
5.0
I always love coming to this salon. Everyone is kind and professional. I know I will always have a good experience.