Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skills and professionalism of various stylists, particularly highlighting Hannah, Joy, and Tara for their exceptional work and ability to meet client expectations.
Customer Service
Overall, customers reported positive experiences with friendly and engaging staff, although there were some complaints about poor service and communication from specific stylists.
Mixed Results
While many reviews were positive, there were notable instances of dissatisfaction with haircuts and pricing discrepancies, indicating inconsistency in service quality.
Atmosphere
The salon was frequently described as welcoming and clean, contributing to a pleasant overall experience for clients.
KK
K
Feb 19, 2026
5.0
Joy is incredible! She always does such an amazing job whenever I come in and gives me exactly what I want. She truly cares about your hair which is a relief to have from a hairstylist. ☻
AL
Andrea Castillo Lugo
Feb 18, 2026
5.0
Joy is my girl! Very sweet and professional, great with kid's cuts, and amazing with color! I have not gone to anyone else in years. She will make you feel super confident and you can tell she cares about all her clients. Book her!!
VB
Vanessa Bhimsen
Feb 15, 2026
1.0
I would give negative for this service.. I went in for a color and a haircut.. I have dark almost black hair.. I asked for a lighter color dark brown hair.. after the color, my hair was still wet and I looked like I had a carrot top with black ends.. it was worse when it dried..I have to wear my hair up for a couple weeks till I can have it properly fixed..
LL
lovelyles406
Feb 8, 2026
5.0
I've been getting my hair cut by Mickey for 20+ years. She does a fantastic job with my cut and color and we always have a great time! She is truly a gem in the Baldwin Park location
TT
trreeve1
Feb 7, 2026
2.0
Had to wait over 35 minutes for an 11am Saturday prebooked appointment with Nataly. There was a customer already in the chair at 11am, said they were running behind. Hair Cut was reduced to 15 mins as I had a nearby 12pm appointment. I still paid. If someone had called me ahead of time we could have worked something into my schedule. Not sure what you all think but I can deal with 10/15 even 20 mins but this was not cool. I factored 20 minute delay but not 40.