Woodhouse Spa - Naples

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.

The age requirement for a guest receiving Massage services is 18 years or older. The minimum age for guests receiving Skincare services is 12 years or older; guests under the age of 18 must be accompanied by a parent or guardian. The minimum age for guests receiving nail services is 10 years or older and accompanied by an adult if under the age of 18. All services performed on guests under the age of 18 require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.

Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.

In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.

To reserve your preferred spa appointment, book as early as possible or at your last visit. A credit card and deposit guarantee your reservation. Bookings are subject to availability and require credit cards including for gift card payments.

Please arrive 20 minutes before your scheduled time. New guests should allow 30 minutes for guest profile completion. Late arrivals may reduce treatment time without extensions and full charges apply.

Cancellations or rescheduling require a 24-hour notice. For packages or treatments over 2 hours, a 48-hour notice is required. Insufficient notice incurs charges up to full service value, and no-shows are charged in full.

Massage services require guests to be 18 or older. Skincare services are offered to guests 12 or older with parental accompaniment if under 18. Nail services are for guests 10 or older, accompanied by an adult if under 18.

We accept cash, Visa, Mastercard, Discover, and American Express credit cards. Payment by debit card is accepted, but mobile NFC payments are not.

Yes, gift cards are available and may be used toward products and services at face value. They cannot purchase other gift cards, are non-refundable, and cannot be redeemed for cash.

The spa is open Monday through Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 6 PM. Holiday hours vary, and some days include closures or reduced hours.

Woodhouse Spa is located in Naples Plaza, close to shops and restaurants like Beyond Juicery + Eatery, Starbucks, and Chipotle Mexican Grill, perfect for a healthy snack or meal before or after your visit.

Yes, nearby gyms such as John Bolus Health and Zoom Fit offer fitness options, which you might enjoy to complement your relaxation at the spa.

Woodhouse Spa - Naples has wheelchair accessible entrances, seating, and restrooms to accommodate guests with mobility requirements.