Business Details
About
Day SpaSpaNail SalonMassage Spa
Welcome to the Woodhouse Spa here in Naples, Florida. Conveniently located in Naples Plaza, just minutes from Old Naples surrounded by shops, restaurants, and more, Woodhouse Naples invites you in to enjoy our signature spa services. Experience total tranquility with our blissful, head-to-toe Calming Retreat & our most technologically advanced facial, the HydraFacial Deluxe. Upon arrival, a variety of warm and relaxing teas are available in our luxurious Quiet Room to help you slip into a state of complete relaxation. We invite you to enjoy our men's and women's saunas prior to or after your services. We can't wait for you to experience the Woodhouse way.
Give the gift of relaxation and renewal. Our spa and wellness gift cards allow your loved one to customize their ideal spa day, where every service will be tailored to their needs. Perfect for every occasion, shop our spa gift cards here and help them discover a lasting sense of calm.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.8
427 reviews
5 stars
379
4 stars
22
3 stars
10
2 stars6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for their professionalism, friendliness, and attentiveness during treatments.
Atmosphere
The spa's serene and luxurious environment received high marks, contributing to a relaxing experience for visitors.
Treatment Effectiveness
Many reviews highlighted the effectiveness of various treatments, particularly massages and facials, with several customers noting significant improvements in their relaxation and skin condition.
Cleanliness
The spa was frequently described as clean and well-maintained, enhancing the overall experience for guests.
Value
While some customers found the services to be on the pricier side, many felt that the quality of the experience justified the cost.
- LOLisa Omalley5 days ago5.0Yara gave an amazing massage. I chose deep tissue for my shoulders, and she did a great job! Cozy place and really beautiful Christmas decorations
- YLYvonne Annese LoReNov 10, 20255.0Onur is the best! He finds every knot in my body and takes them out without torturing me! Thank you!!
- DCDestinee CaseNov 2, 20255.0Second massage with Lexay this weekend, first in Sept was a hot stone and this weekend was deep tissue. I will continue to come back to woodhouse and Lexay she goes above and beyond to be sure I leave feeling better than I came in. I suffer from migraines from upper neck tension and issues with my neck and both times she has relieved me of my migraines. Woodhouse is an overall great experience. From the quiet relaxed atmosphere to the all inclusive locker rooms with a sauna, steam room, showers and all the essentials needed to clean up after the massage. It's on the pricey side but the money is worth it. Thank you Lexay!
- MMMarissaOct 26, 20255.0I love woodhouse! They alwags make me feel so special and pampered. I got a facial from my favorite skin girl- Kim and she is amazing! I love the warm bed and the scalp and foot massage. I always end up falling asleep in the treatment. Pro tip- go before your appointment to lounge in the steam room and sauna- HEAVEN!
- KZKatherine ZapataOct 26, 20255.0First time at the Woodhouse Spa and wow. Nothing but great things to say! I had the pleasure of getting my facial from Monika. She was very thorough, asked me what skin concerns I had if any, and really focused on making sure my skin looked and felt great. I will definitely be back for another facial and will not stop recommending this location to people.
Frequently Asked Questions About Woodhouse Spa - Naples
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card and deposit is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 20 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
The age requirement for a guest receiving Massage services is 18 years or older. The minimum age for guests receiving Skincare services is 12 years or older; guests under the age of 18 must be accompanied by a parent or guardian. The minimum age for guests receiving nail services is 10 years or older and accompanied by an adult if under the age of 18. All services performed on guests under the age of 18 require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How do I make a reservation at Woodhouse Spa - Naples?
To reserve your preferred spa appointment, book as early as possible or at your last visit. A credit card and deposit guarantee your reservation. Bookings are subject to availability and require credit cards including for gift card payments.
What should I know about arriving for my spa appointment?
Please arrive 20 minutes before your scheduled time. New guests should allow 30 minutes for guest profile completion. Late arrivals may reduce treatment time without extensions and full charges apply.
What is the cancellation policy for spa appointments?
Cancellations or rescheduling require a 24-hour notice. For packages or treatments over 2 hours, a 48-hour notice is required. Insufficient notice incurs charges up to full service value, and no-shows are charged in full.
Are there age restrictions for spa services?
Massage services require guests to be 18 or older. Skincare services are offered to guests 12 or older with parental accompaniment if under 18. Nail services are for guests 10 or older, accompanied by an adult if under 18.
What payment methods does Woodhouse Spa - Naples accept?
We accept cash, Visa, Mastercard, Discover, and American Express credit cards. Payment by debit card is accepted, but mobile NFC payments are not.
Does Woodhouse Spa - Naples offer gift cards?
Yes, gift cards are available and may be used toward products and services at face value. They cannot purchase other gift cards, are non-refundable, and cannot be redeemed for cash.
What are the operating hours for Woodhouse Spa - Naples?
The spa is open Monday through Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 6 PM. Holiday hours vary, and some days include closures or reduced hours.
What nearby places can I visit before or after my spa appointment?
Woodhouse Spa is located in Naples Plaza, close to shops and restaurants like Beyond Juicery + Eatery, Starbucks, and Chipotle Mexican Grill, perfect for a healthy snack or meal before or after your visit.
Are there fitness centers near Woodhouse Spa where I can complement my wellness routine?
Yes, nearby gyms such as John Bolus Health and Zoom Fit offer fitness options, which you might enjoy to complement your relaxation at the spa.
Is the spa accessible for guests with mobility needs?
Woodhouse Spa - Naples has wheelchair accessible entrances, seating, and restrooms to accommodate guests with mobility requirements.