Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Lupe, Elina, and Paulina for their excellent skills and attention to detail, resulting in satisfying haircuts and colors.
Customer Service
While some reviews highlighted great customer service experiences, others reported unprofessional behavior and poor communication from staff, leading to dissatisfaction.
Inconsistency
There were numerous complaints about inconsistent service quality, with some customers receiving excellent results while others experienced significant dissatisfaction with their haircuts.
Hygiene and Environment
Several reviews noted the salon's cleanliness and welcoming atmosphere, contributing positively to the overall experience.
Pricing Issues
Customers expressed confusion and dissatisfaction regarding pricing, with some feeling they were overcharged or misinformed about costs.
LT
Luisa Tejada
4 days ago
5.0
Muy satisfecha con el trabajo de Vilma, excelente profesional. Le solicité corte de cabello, highlights, blower y quedé súper contenta con el trabajo con mi cabello, pues cumplió y superó mis expectativas. Vilma es muy paciente y profesional. La recomiendo 100%. Gracias
TP
Tania Ponce
5 days ago
5.0
I had a wash and style (blow dry straight). I arrived 5 minutes before appointment. I checked in and was brought in immediately. Yomara, my stylist was great. She did a wonderful job and I was out the door in 35 minutes.
CM
Cris M
Feb 19, 2026
5.0
Excellent experience, I love the service, the energy and the care Nuri did on my curly hair.
Thanks
IA
Isabel Anaya
Feb 16, 2026
5.0
Very professional, especially Jenny very good person and very professional too,thanks
KZ
Khalani Zz
Jan 25, 2026
1.0
Terrible service. I was greeted with an attitude as soon as I walked in, and the stylist completely ignored the videos and photos I showed her of what I wanted. My hair was cut unevenly and looks nothing like what I asked for. I tried calling multiple times to speak with a manager, but no one answers. Management only responds to good reviews and ignores bad ones, which shows how little they care about customer concerns. This place lacks professionalism and accountability and is nowhere near as professional as they claim to be.