Hair Cuttery

Reviews

• LM

  Laura Marin

  1 day ago
  5.0
  Muy contenta con el servicio que me brindó Arturo muy profesional ,escuchó detenidamente lo que yo quería ,definitivamente que regresaré y lo recomiendo como un excelente Stylist
• AD

  Anupa Dhar

  4 days ago
  1.0
  My experience with hair Cuttery was very bad. I scheduled an appointment for my daughter’s hair color and it was confirmed. Just couple of hours before the appointment they call and say hair color guy is not available so re-book it for next day which we did. Next day when we reach, first the lady didn’t show any welcome look as if she was not interested. Then we explained we have an appointment for all over color she said ok and made my daughter choose the color. In the meantime she applied the cream around the hair line on the forehead. After my daughter selected the color, she comes back and says oh we don’t have this color so please come back tomorrow we will have the color. In the meantime one guy comes in who has appointment for the same time as my daughter and she quickly make him sit and starts the hair cut. It looked like she had double booked and made all the story about not having hair color. It was a horrible experience and would never go back there.
• LT

  L T

  Feb 20, 2026
  1.0
  On December 3rd, I received a perm service from Arturo Roque Martinez (License #CL1264779) at the Biscayne Boulevard location (1788 Biscayne Blvd, Miami). What should have been a routine hair service turned into a nightmare that has significantly impacted my personal and professional life.The perm completely destroyed my hair. It came out fried and frizzy and brassy—not curly, but chemically damaged. Even the stylist looked shocked at the result. I was so concerned during the service that I took photos while it was being done, which turned out to be crucial.When I returned the next day, another stylist named Niki (recommend her!) reviewed those photos and confirmed something alarming: Arturo didn't use perm rollers at all. He used setting rollers, which would never produce a perm result and were entirely inappropriate for a chemical perm service. This wasn't just a bad outcome—this was using the wrong tools for a chemical treatment, which constitutes clear negligence. I contacted the company right up to the CEO, Eric Bakken, they really don't care. They offered some conditioning treatments but their products are low quality and each time I left my hair looked worse, so i stopped going. This has been devastating. It's negatively impacting my work, where i need to look professional. And believe, me, I don't. I've lost confidence and self-esteem. I've stayed home from professional events and spent untold amounts of money and time on products trying to repair the damage. I've sought second opinions from two other salons, both confirming that the damage is so severe nothing can be done to fix it for at least 6 months.This is a clear-cut case of negligence—a stylist using entirely wrong equipment for a chemical service, causing severe, irreparable damage. I have extensive photo documentation: before, during (showing the wrong rollers being used), after, and the ongoing damage. I've just filed a formal complaint with the Florida State Board of Cosmetology. Please, please avoid this place.
• AB

  Andrew Butt

  Feb 14, 2026
  4.0
  I usually have a great time here but today I had a horrible experience with Khandtseren. The haircut took twice as long and there were a few things at the end I had to have her go back and fix. Still four stars though because the other stylists like Walter are A+
• MB

  Maha Bandari

  Feb 12, 2026
  5.0
  I went to Hair Cuttery after reading reviews about Arturo, and I’m very happy with my haircut. He did a great job and was very professional. Hubert was also very sweet and welcoming. Overall, it was a great experience, and I will definitely visit again! Muchas gracias!!!:)

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