Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Daisy, Elina, and Carmen for their exceptional skills and ability to deliver desired results.
Customer Service
Feedback highlighted a mix of positive and negative experiences with customer service, with some stylists being described as attentive and professional, while others were noted for poor handling of complaints.
Atmosphere
The salon environment was generally described as friendly and welcoming, contributing to a positive overall experience for many customers.
Inconsistency
Some reviews pointed out inconsistencies in service quality and appointment management, with a few customers expressing dissatisfaction with their experiences.
MR
Maddy Rose
3 days ago
5.0
Susy es una verdadera artista con el corazón más lindo. Desde el primer momento me hizo sentir cómoda, escuchada y cuidada. Puso tanto amor y dedicación en mi cabello que el resultado fue simplemente hermoso. No solo salí feliz con mi cabello, sino también con el corazón lleno. Se nota que ama lo que hace y que se preocupa genuinamente por sus clientes. Gracias, Susy, por hacerme sentir tan especial. Sin duda volveré y la recomiendo con todo mi corazón ✨💇♀️💖
HJ
Helena Jimenez
Jan 6, 2026
5.0
Punctual, Friendly & professional staff. Carmen one of the best hairdressers.🥰
CS
Celeste Sanchez
Dec 31, 2025
1.0
I came in today for an appointment with Maria requesting a simple V-cut. Unfortunately, I was extremely disappointed with the result. The haircut was not done as requested, and the shape was uneven and poorly executed. I even returned to ask if the two front pieces could be shortened and aligned with the back, hoping it could be corrected.
What stood out most, however, was Maria’s response to the feedback. Rather than listening or addressing my concerns professionally, she reacted defensively and dismissively, treating me as though I didn’t understand what I was asking for. Her attitude made it very clear that she did not care about customer satisfaction or providing respectful service.
Mistakes can happen, but how a stylist handles criticism and treats clients matters just as much as the haircut itself. Unfortunately, the lack of professionalism and poor customer service made this a very negative experience. I would not return or recommend booking with Maria.
Hoy tuve una cita con María y pedí un corte sencillo en forma de V. Lamentablemente, quedé muy decepcionada con el resultado. El corte no se realizó como lo solicité y quedó disparejo y mal ejecutado. Incluso regresé para pedir que los dos mechones delanteros se acortaran y se alinearan con la parte de atrás, con la esperanza de que pudiera corregirse.
Lo más preocupante fue la manera en que María reaccionó ante la crítica. En lugar de escuchar y atender mis comentarios de forma profesional, respondió de manera defensiva y despectiva, tratándome como si no supiera lo que estaba pidiendo. Su actitud dejó claro que no le importó la satisfacción del cliente ni brindar un trato respetuoso.
Los errores pueden suceder, pero la forma en que un estilista maneja las críticas y trata a sus clientes es igual de importante que el resultado final. Lamentablemente, la falta de profesionalismo y el mal servicio al cliente hicieron de esta una experiencia muy negativa. No regresaría ni recomendaría una cita con María.
LH
Lauren Hernandez
Dec 31, 2025
5.0
I’ve been cutting my hair with Susana for the last 20 years because there is literally no better hair dresser than her! She always knows exactly how to cut my hair with little to no instruction and blow dries my hair to perfection ❤️ All the women in my family get cut and styled by Susana. I even have family that comes in from Texas just to see her. I 1000000% recommend Susana as your next hair stylist!
AI
Amanda Infante
Dec 22, 2025
5.0
Primera vez que vengo a este local, todos atienden muy bien, pero yo sigo a mi peluquera hasta fin del mundo, es Elina, tiene una mano maravillosa, te la recomiendo 100%.
Hair Cuttery Miami is located at 14640 SW 26th St, Miami, FL 33175, USA.
What are the operating hours of Hair Cuttery in Miami?
Hair Cuttery Miami is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I book a Hair Cuttery appointment online or via app?
Yes, you can schedule your appointment online at www.haircuttery.com or through the Hair Cuttery app available on both iOS and Android.
Does Hair Cuttery Miami accept walk-ins or are appointments required?
Hair Cuttery Miami welcomes both appointments and walk-ins for your convenience.
What payment methods does Hair Cuttery Miami accept?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery Miami accessible for individuals with disabilities?
Yes, Hair Cuttery Miami offers wheelchair accessible seating and restrooms, and is welcoming to LGBTQ and transgender individuals.
Are there any parking facilities available at Hair Cuttery Miami?
Yes, Hair Cuttery Miami provides free onsite parking for customers.
What nearby dining options are available near Hair Cuttery Miami?
Nearby dining options include Lick Nitrogen Ice Cream for desserts, #1 Wok and No 1 Wok for Chinese cuisine, ZENSHI Handcrafted Sushi, Vice City Pizza, and Finka Table & Tap offering tapas and Asian dishes.
Are there other beauty or wellness services near Hair Cuttery Miami?
Yes, nearby you can find Hand & Stone Massage and Facial Spa, West Kendall Hand and Stone Massage and Facial Spa, White & Black Deluxe Beauty Salon, Fun Nails Spa, New Life Medical Spa, and various other salons and spas at Plaza Alegre shopping center.
What nearby facilities might be useful for customers visiting Hair Cuttery Miami?
Nearby useful facilities include Publix Super Market and Publix Pharmacy at Alegre Plaza, a Goodwill Store for clothing, Banfield Pet Hospital for veterinary needs, and Presto! ATM for easy cash access.