The Spa at Carillon Miami Wellness Resort brings together the latest innovations and technology in luxury skin care, anti-aging, natural beauty and restorative rituals from around the world. Beginners on the path to rejuvenation can dip their toes into wellness by experiencing the spa’s unique Thermal Hydrotherapy Circuit -- complete with an Herbal Laconium, Crystal Sauna, an Experiential Rain Shower, Ice Igloo Room, Thermal Loungers and more – before their facial, massage or body wrap. More adventurous seekers of wellbeing can experience: needle-less acupuncture, cryotherapies, a salt float bath touchless wellness or the biostation, a leading wellness center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.