Great Clips in Lake Mary, FL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3889 Lake Emma Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lake Mary, FL!
Feedback indicates a mix of experiences with customer service, with some stylists praised for their friendliness while others were reported as rude or unprofessional.
Haircut Quality
There are numerous complaints about inconsistent haircut quality, with several customers expressing dissatisfaction with their cuts being uneven or not as requested.
Staff Competence
While some stylists received high praise for their skills, others were criticized for lack of attention to detail and poor execution of requested styles.
Wait Times
Customers reported long wait times despite having checked in online, leading to frustration and negative experiences.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with specific stylists and the overall atmosphere of the salon.
JC
Josh Campbell
Jan 31, 2026
1.0
WORSE SERVICE EVER. I walked in only one girl on the right side was working and u can hear laughing and a full party going on in the back room. 3 employees look at me from the back door after a good 2 mins later someone comes up and asks if I had an appointment which I didn’t but it didn’t look busy at all. Only one girl was cutting hair and everybody was in the back having a good time. Anyways she checks me in and informs me 6 people checked in online and she waits there a good 2 mins then some guy comes up and she grabs him back to her cutting area. Slapp to my face whatever I guess. And I still hear so much conversation coming from behind a door in the back I can three other employees walking past made eye contact with me and carried on laughing and talking to the girls back there. I waited another 10 minutes mybe untill the girl on the other side was done and just when I thought I would be next. Someone walks in and she takes them back. I left and went to hair cutters downs the road NO WAIT. Never have I ever tipped $100 for a haircut but after the worse experience trying great clips again after 5 years it’s the same lousy service. Cheap price comes with cheap service I guess
JS
Jordan Scarano
Jan 29, 2026
5.0
Fantastic place to get haircuts
CB
Clyde B
Jan 17, 2026
5.0
every stylist is the best at cutting my hair
CB
Colette Bradley
Jan 9, 2026
5.0
KATHY IS ALWAYS UPBEAT, KIND, POSITIVE, AND SMILING! ALWAYS AN UPLIFTING EXPERIENCE AND SHE SENDS ME HOME LOOKING GREAT! EVERYONE IS ALWAYS SO NICE IN THE lake mary store. So glad you are there!!!
AG
Amita Gogna
Dec 23, 2025
5.0
Patty is the best hairstylist I came across here. She knows the hair, she listens to you patiently and provides suggestions if you need a guidance. I always like to go to her.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
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