The Grand Floridian Spa

Reviews

• SR

  SUSAN RADFORD

  Apr 7, 2026
  2.0
  We were greeted by the spa receptionist with an abrupt and rude remark about why we arrived earlier than the recommended 30 minute prior to a spa service. I quickly realized why I was greeted with such negativity, the spa facility was not cared for properly--the jacuzzi was luke warm with no jets working, both of the heated loungers were not operating, the waiting lounge offered cold water to make hot tea. The spa chose not to notify me, with no prior call or communication at check-in, that most of the facilities were not operating. I have shared with both family and friends that the Disney spa can no longer be considered a reputable or professional business to engage with.
• MR

  Megan Romano

  Mar 31, 2026
  5.0
  I had the best massage at the Grand Floridian Spa! Stephanie was my massage therapist and she was incredible. She was so kind, attentive, and made me feel comfortable the entire time. She really listened to what I needed and focused on the areas I asked for, which made such a difference. I left feeling so relaxed and taken care of. I will definitely be back!
• LA

  Loren Anderson

  Mar 18, 2026
  5.0
  Was absolutely the best a must stop every time we visit Disney!
• KW

  Kathryn Wilson

  Feb 23, 2026
  5.0
  I would give this place six stars if I could. That is mostly based on my service, which was a 50 minute hot stone massage with Andersen. This massage was so much more than just a massage. It was a journey of relaxation. The massage tables are the kind that electronically conform to you, which is so nice. The relaxation room does not have a large variety of offerings, but they offer banana chips, nuts, water, and tea. There’s a hot tub and steam room that you can use and the chairs in the relaxation room are very comfortable. There are lockers and two showers. Will definitely return here next time I’m at a Magic Kingdom resort.
• JK

  Jeffrey Kibbey

  Feb 22, 2026
  3.0
  Deklan really needs to realize that he is a spa host, not a process server. He is super-caffeinated, hyperactive, distracting, and not at all relaxing to be around. I feel processed, not valued. Despite several requests to slow down, he still rotely and unenthusiastically read the script at hyperspeed. Rushed, pushed and ejected. Do better!