The Grand Floridian Spa

Reviews

• JG

  James Gibson

  5 days ago
  5.0
  I am so sorry to report that there are not enough stars that these folks deserve. As I walked in I was immediately greated with warm smiles and thoughtful hellos. A wonderdul young man showed me around the spa. He lead me to the locker room and then stepped out so that could dis-robe and wrap myself in a very luxurious warm robe and sandals. Then you enter back in a relaxation room where the spa teated me with light snacks, water and hot tea. After I got relaxed for a few moments my technician Julie entered the room and went over everything thay she be working on and asked if there were any areas that needed more worked than others. I have been having lower back problems and have been to rehab for awhile now, with no luck unfortunately. Julie nailed it!!! Everything she did was done with dignity and politeness. I could go on about this lady and her magical hands in this magical place. This spa is a must do if it is on your end of life bucket list. It was worth the money and I so wish I could do this again before I leave this world. What I didnt mention to Julie is that I have a terminal illness, cirrhosis of the liver and may not be around much longer, but Julie made this old man feel young and vibrant before I pass on. Thank you for this most memorble moment
• RM

  robert marcoux

  Dec 6, 2025
  5.0
  Once again we got a couples massage package and enjoyed every minute of it. The masseuse girls were amazing i even feel asleep at the end can't say enough about this place. We will be back yet again thank you
• YD

  Y G Damiano

  Nov 20, 2025
  5.0
  I received a signature facial with Mia. It was the best facial I have ever had in my life. She is very professional, experienced, thorough, kind and caring. She made it a very pleasant experience. I am very grateful and I highly recommend her services.
• SH

  Shane Hague

  Nov 20, 2025
  1.0
  This is the email I received. Upon finishing the massage, the price was actually per person. Poor transparency, and not the Disney experience we expected. Additionally, the manager on shift tonight (11/20) was incredibly rude when this was brought to her attention. The email is misleading, regardless of anything else. I got a call last night to confirm the appointment. I reviewed the EMAIL CONFIRMATION and decided to proceed based off the confirmation email. The manager here tonight clearly has no clue how to handle consumer complaints and misleading advertisement. She should really find a new place of employment, because she does not portray was Disney hospitality is.
• KC

  Kelley Cox

  Nov 4, 2025
  5.0
  Very friendly staff with a relaxing atmosphere. They leave no detail out! And you can take advantage of the sauna or hot tub after your service.

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