Customer Service
Many customers reported poor customer service, particularly in handling complaints and injuries.
Skill and Quality
Several reviews highlighted the inconsistency in service quality, with some technicians praised for their skills while others received criticism for poor results.
Staff Professionalism
There were mixed reviews regarding staff professionalism, with some customers praising individual technicians while others noted unprofessional behavior from the management.
Safety Concerns
Multiple customers expressed serious concerns about safety and hygiene, particularly regarding waxing services that resulted in burns.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, particularly with specific technicians like Meher and Asma, who received high praise for their work.