Great Clips in Kissimmee, FL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 690 Centerview Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Kissimmee, FL!
While many customers praised the friendly and professional service, there were significant complaints about inconsistent haircut quality and unprofessional behavior from some stylists.
Staff Competence
Several reviews highlighted the skill of specific stylists like Madison and Michelle, but there were also reports of stylists being untrained for certain hair types and not following customer requests.
Customer Experience
Many customers appreciated the quick service and clean environment, but some reported feeling unwelcome or experiencing racial bias from staff.
Pricing
Customers generally found the prices fair and appreciated the availability of discounts, although some felt the service did not match the cost.
Wait Times
Most reviews noted minimal wait times due to the online check-in system, contributing to a positive overall experience.
VN
Veronica Niebla
Oct 25, 2025
5.0
Muy buenas estilistas todas son muy hablables estoy muy contenta de este lugar se los recomiendo no se van a arrepentir
DC
Debbie Cerrato
Oct 2, 2025
5.0
Great place for a haircut! Madison does excellent work! Everyone is very professional!
CL
Clyde Lopez
Sep 18, 2025
5.0
Always great service
LF
Laisla Francis
Sep 2, 2025
1.0
My experience at this Great Clips location was unacceptable. From the moment I walked in, the atmosphere felt unwelcoming. The staff seemed disinterested and gave off the impression that certain customers weren’t worth their time or effort. I couldn’t help but notice a lack of professionalism and a discomforting undertone that felt racially motivated.
When I asked if they were experienced with my hair type, I was met with awkward glances and dismissive responses. It became clear they weren’t trained—or simply weren’t willing—to handle anything outside a narrow range of hair textures. This is a major red flag for a business that claims to serve the public.
If you’re looking for a place that respects all customers equally and employs stylists trained to work with all hair types, I suggest going elsewhere. Everyone deserves to feel welcomed and valued, and sadly, that was not the case here.
CC
Charlie
Aug 20, 2025
3.0
Quite bad.
I asked for a specific haircut with pictures for reference and the person who attended me seemed unsure of themself. In the end the haircut was completely different… style, length, and more. They didn’t even shape the sideburns, or hairline whatsoever. Will not go back and advise against newcomers.
Only plus was the friendliness of the people, but the most important is the service so 1 star.
Good customer service interaction.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips The Crosslands offer?
Great Clips The Crosslands offers haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow-drying, and styling such as updos. Some salons provide perm services. Walk-ins are welcome with no appointment needed.
How can I save time when visiting Great Clips The Crosslands?
You can use Online Check-In through the Great Clips app or website to add yourself to the waitlist and see estimated wait times. ReadyNext text alerts notify you 15 minutes before your haircut time, reducing your wait at the salon.
What are the salon's hours of operation?
Great Clips The Crosslands is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Does Great Clips The Crosslands accept appointments or is it walk-in only?
Great Clips is a walk-in salon with no appointments required. However, you can use Online Check-In to save your spot on the waitlist before arriving.
Can I request a specific stylist when using Online Check-In?
No, stylist requests are not available through Online Check-In for privacy and safety reasons. However, you can request a stylist when you check in at the salon, noting it may increase your wait time.
What payment options are accepted at Great Clips The Crosslands?
They accept major credit cards including MasterCard and VISA as payment methods.
Are Great Clips haircare products available at this salon?
Yes, Great Clips offers its branded haircare products along with other popular commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair® at their salons.
What nearby dining options are available around Great Clips The Crosslands?
Nearby dining options include Duck Donuts for coffee and breakfast, Teriyaki Madness offering Japanese cuisine, MidiCi The Neapolitan Pizza Company for pizza, Ai Ramen for Japanese dishes, and Pollo Tropical with Latin American food, all within close proximity to the salon.
What nearby health and wellness services can I find near Great Clips The Crosslands?
Nearby you can find The Joint Chiropractic for chiropractic care and massage, GNC Live Well for vitamins and supplements, Venus Nails and Spa for beauty treatments, and Bright Now Dental for dental care.
Are there convenient places for tech and phone repair near Great Clips The Crosslands?
Yes, Asurion Tech Repair & Solutions and uBreakiFix provide automotive and mobile phone repair services nearby, useful for customers needing tech assistance before or after their salon visit.