SEPHORA

Reviews

• CV

  cristina villalba

  Feb 20, 2026
  1.0
  The management at this store is unprofessional and they were happy when said I wouldn’t be shopping at Sephora anymore. I doubt Sephora corporate offices would be happy to hear this as their store was EMPTY. If a customer is unhappy that is not a good way to deal with it.
• MP

  Morgan Pinnock

  Feb 20, 2026
  5.0
  I wanted to leave a review about my experience at Sephora because I received some of the best customer service I’ve had in a cosmetics store in a long time, all thanks to Yessenia. I came in on Valentine’s Day and hadn’t purchased new makeup in a while, so I was honestly feeling a bit overwhelmed and unsure of what I wanted or what would work best for me. Yessenia noticed my confusion and truly came to the rescue. She walked me through each step, helped me find the perfect shades for my skin tone, and made the entire process feel easy and enjoyable. What really stood out was how much she genuinely cared about my experience. Even while assisting other customers, she consistently came back to check on me and made sure I felt confident and happy with my purchase decisions. That level of attentiveness is rare and so appreciated. I’ll admit, I’m usually an Ulta girly, but I would absolutely return to this Sephora location just to work with Yessenia again. She truly made my day and turned what could’ve been an overwhelming shopping trip into an amazing experience. If you’re lucky enough to get help from her, you’re in great hands. 💄✨ My only con about this place is that some of the other employees kept watching me or standing nearby like they were under suspicion and that didn’t make me feel comfortable, but I will say the good outweighs the bad
• MM

  Mia

  Feb 8, 2026
  5.0
  Excelentes precios y muy buen producto
• ER

  erick rumbos

  Jan 31, 2026
  5.0
  Muy buen lugar tienen de todo
• LD

  Lexie Diaz

  Jan 26, 2026
  1.0
  Just had SUCH a poor experience with the supposed manager of this location. I’ve been a Sephora customer for over 20 years and I’ve never had an issue returning a product that doesn’t work for me or my skin. The two products pictured made me breakout and have allergic reactions on my skin. Come to find out, they’re not clean products even though Sephora advertises them as such. As you can see from the screenshots from the Yucca app, these products have allergen ingredients and should NOT qualify as clean. I asked for a store credit - she flat out said no multiple times with a really arrogant and nasty attitude. Don’t get her name but I’ve never experienced customer service like that. Guess it’s a Kendall thing. I’ll just go to Dadeland from now on.

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