Business Details
About
Massage SpaSpaMassage Therapy
The NOW Massage Jacksonville Town Center (License # MM 43836) located within The Markets at Jacksonville Town Center offers an oasis to disconnect from the outside world and reconnect within through the healing benefits of massage therapy. We’ve reimagined the approachable luxury of a neighborhood spa with high-quality massages and custom enhancements that offer relaxation and healing.
Guests choose from 3 signature massage styles and pair their service with custom enhancements. The Swedish-inspired options include: A Therapeutic Massage, an energy-balancing Relaxation Massage, and a Sports-Inspired Massage. Add custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage & Gua Sha. Plus gift an energy shift with Massage Gift Cards.
Location
The NOW Massage Jacksonville Town Center
4870 Big Island Drive, Jacksonville, FL
32246, United States
Hours
Reviews
4.6
399 reviews
5 stars
351
4 stars
6
3 stars
8
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Massage Quality
Many customers praised the skill and attentiveness of various massage therapists, particularly highlighting Maurice, Lourdes, and Christina for their exceptional techniques and ability to address specific needs.
Atmosphere
The ambiance of the massage boutique received positive feedback for being calming and inviting, although some customers noted noise issues from adjacent rooms.
Customer Service
While many reviews mentioned friendly and professional staff, there were several complaints about poor customer service experiences, including issues with booking and billing.
Value for Money
Several customers expressed dissatisfaction with pricing, feeling that the services did not match the cost, particularly regarding session lengths and add-ons.
- TLTalia LoewJan 4, 20265.0My masseuse, Maurice, was absolutely amazing! This was my first massage experience and it was nothing short of incredible. The atmosphere was welcoming and very calm. I highly recommend this location in the Jax Town Center as well as scheduling with Maurice. 12/10!
- SBsidraya bussieDec 30, 20255.0I had an amazing experience with Walter at The NOW Massage Boutique for my birthday! From the moment the session began, he was professional, attentive, and incredibly skilled. He took the time to understand my needs and delivered a massage that was both deeply relaxing and exactly what my body needed. I left feeling refreshed, lighter, and completely at ease. Walter’s technique, energy, and care truly made my birthday feel special. I highly recommend him to anyone looking for a high-quality, therapeutic, yet calming massage experience. The services I received were the Now with the crystal hot stone enhancement and loved every bit of it!! I will definitely be back!
- CVCatherine VernonDec 30, 20254.0Lourdes was very good, she worked out my shoulder knots in a prenatal massage. Weird how it’s just curtains separating the rooms though. Means you can’t talk at all, prefer actual rooms with dry wall. Also the music is really loud wave sounds which kinda threw me off. Very minimal white stone decor
- BRBonnie RowandDec 29, 20252.0Sadly, my experience here was disappointing. When I made my reservation, I specifically requested a female massage therapist. Upon arrival, I was told none were available and that I would instead have a male therapist. This was frustrating, as it defeats the purpose of offering a choice during booking if it cannot be honored. At the very least, I should have been contacted in advance and given the option to reschedule. While the front desk staff offered a discount, this situation could easily be a deal breaker for some women. The space itself is attractive and appears clean; however, the canvas rooms are far too noisy. The ocean wave sounds intended to mask outside noise were extremely loud and distracting, yet still ineffective. I could clearly hear activity from the room being cleaned next to me, as well as constant coughing from the guest on the other side. Overall, it was not a relaxing environment. Kyle, who I believe was my massage therapist, did an excellent job. Unfortunately, due to the noise issues, I will not be returning.
- DADanielle AlvaradoDec 29, 20255.0MAURICE was amazing !! I am visiting from California. I wanted to get a high-quality massage. I have herniated disc in my lumbar and pain. I feel super relaxed less pain overall much better . He also took a lot of tension from my tight neck. I truly amazing massage therapist next time I visit . I will Definitely be requesting him.!
Frequently Asked Questions About The NOW Massage Jacksonville Town Center
What types of massage services does The NOW Massage Jacksonville Town Center offer?
They offer three signature massage styles: Therapeutic Massage, Relaxation Massage, and Sports-Inspired Massage, all inspired by Swedish techniques.
What custom enhancements can be added to a massage at The NOW Massage Jacksonville Town Center?
Enhancements include Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage, and Gua Sha.
Where is The NOW Massage Jacksonville Town Center located?
It is located at 4870 Big Island Drive, Suite 4870-10, Jacksonville, FL 32246, USA.
What are the hours of operation for The NOW Massage Jacksonville Town Center?
They are open daily from 9:00 AM to 9:00 PM.
How can I contact The NOW Massage Jacksonville Town Center?
You can reach them by phone at +1 904-675-5012 or visit their website at https://thenowmassage.com/jacksonville-town-center/.
Is The NOW Massage Jacksonville Town Center suitable for sports recovery?
Yes, they offer a Sports-Inspired Massage designed to aid recovery and improve performance.
Are there any nearby pet care services close to The NOW Massage Jacksonville Town Center?
Yes, Woof Gang Bakery & Grooming St. Johns Town Center, a pet groomer and store, is nearby, making it convenient to take care of your pet before or after your massage.
What shopping options are available near The NOW Massage Jacksonville Town Center?
Nearby shopping includes Charlotte Russe for women's clothing, Kirkland's for home goods, and J.Crew Factory among others, allowing you to enjoy retail therapy around your visit.
Are there any dining options close to The NOW Massage Jacksonville Town Center?
Yes, you can find places like Libretto's Pizzeria for pizza, Cooper's Hawk Winery & Restaurant for American cuisine, and BurgerFi for burgers nearby, perfect for a meal before or after your massage.
Are there other spa or beauty services near The NOW Massage Jacksonville Town Center?
Yes, nearby options include Massage Heights Town Center for massage therapy, Ideal Image for medical spa services, and Gloss The Nail Lounge for nail and beauty treatments.