Business Details
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Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location):
1. Enter from Midtown Pkwy. and drive towards Sections A, B and C sign
2. Look for Sephora's curbside pickup sign
3. Park in designated space
We can't wait to see you!
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
621 reviews
5 stars
453
4 stars
66
3 stars
22
2 stars
20
1 star
60
- LGLacie Gilson4 days ago1.0Staff must have a quota for speaking to customers. Four touch bases before I can look at a product was a bit much. I don’t mind being offered help, but it came off as harassment/pushy behavior. Ended up leaving without purchasing anything as a result.
- DSDaria SomkinaJan 3, 20261.0The worst Sephora I’ve ever been to. The staff seriously needs training in how to communicate with customers. The cashier was so rude. We came in to buy perfumes, but it honestly felt like we were being told to go somewhere else.
- FMFraser MorseJan 3, 20262.0I'll be honest I hate this place, I think it's way overpriced and most of the skin care industry is bullshit. So many people in there just trying to look better and they don't even need it.
- ASAnahi SaldañaDec 21, 20255.0From the moment I walked into Sephora, Cat made me feel comfortable and at ease. Of course, any associate could have helped me find a shade, but what Cat gave me went far beyond that. The real value of my visit was the experience she created. She was incredibly kind, warm, and genuine. Being with her felt natural, easy, and familiar, like shopping with your best friend. There was no pressure, no rush, just a truly pleasant moment where I felt heard and cared for. What stood out the most wasn’t just her knowledge or skill, but her energy. She turned a simple store visit into something memorable. Even if I hadn’t found the perfect product that day, meeting her alone would have made the experience worthwhile. Cat did a truly wonderful job, not just as an employee, but as a person. Sephora is lucky to have someone like her, and I feel grateful I got to meet her. Experiences like this are the reason customers come back.💖 Thanks Cat like miauw😅
- PPPairys PairysDec 20, 20255.0I came in last night and Monet helped me She was the sweetest girl ever, she helped me the whole entire time I was in the store gave me great shade matches for everything I bought, and showed me a bunch of products that I haven’t tried, She gave me a great experience💕
Frequently Asked Questions About SEPHORA
What are the regular opening hours for Sephora at 10281 Midtown Parkway, Jacksonville?
Sephora is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Sephora offer any pickup or delivery services?
Yes, Sephora offers in-store pickup, curbside pickup, and same-day delivery services.
Are there any special holiday hours or closures for Sephora?
Sephora is closed on November 27, 2025 and December 25, 2025. On other holidays, hours vary, with most days open between 6:00 AM and 9:00 PM.
What brands can I find at the Sephora store in Jacksonville?
You can find popular brands like Fenty Beauty by Rihanna, Drunk Elephant, Chanel, Estée Lauder, and many more.
Does Sephora in Jacksonville accept mobile payments and debit cards?
Yes, Sephora accepts debit card payments and mobile NFC payments like Apple Pay and Google Pay.
Is the Sephora store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I find Sephora at the St. Johns Town Center shopping area?
Yes, the Sephora store is located in the St. Johns Town Center area in Jacksonville, a popular shopping center with many stores and dining options.
What nearby dining options are available around Sephora?
Nearby dining options include Marble Slab Creamery for ice cream and smoothies, Great American Cookies bakery, and California Pizza Kitchen restaurant.
Are there other beauty and fashion stores near Sephora?
Yes, nearby you can find Kay Jewelers for jewelry, Claire's for fashion accessories and piercing, and Charlotte Tilbury for cosmetics and beauty salon services.
How can I pick up my online Sephora order at this location?
You can pick up your online order in-store or use curbside pickup by entering from Midtown Parkway, following signs to Sections A, B, and C, and parking in designated Sephora curbside spots.