Lush Cosmetics The Avenues

4.5
192 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics The Avenues
10300 Southside Blvd., Jacksonville, FL
32256, United States

Hours

Reviews

4.5
192 reviews
5 stars
144
4 stars
25
3 stars
5
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable about products, creating a welcoming shopping experience.

Product Quality

Customers generally appreciated the quality of the products, especially the bath bombs and hair care items, although some noted a decline in scent quality.

Store Environment

The store was frequently described as clean and organized, contributing to a pleasant shopping atmosphere.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude staff behavior and poor handling of customer issues.

Pricing Concerns

Some customers found the prices to be high, but many felt the quality justified the cost.
  • SM
    Samantha Miller
    Oct 28, 2025
    5.0
    The workers were so nice. They showed me all different scents that fit me well. I 100% recommend this place. Jomaris and Emily were amazing!
  • LW
    Laura white
    Oct 5, 2025
    5.0
    Amazing customer service!! Cass helped me find the perfect gift for a friend of mine, she was so sweet and knowledgeable! I’ll definitely be back:)
  • AS
    Alyssa Stumper
    Sep 13, 2025
    5.0
    Jomi is awesome!!! She is so knowledgeable and helped me pick out multiple new things to try and was so helpful and gave me wonderful suggestions. Thank you Jomi!! I normally go to the town center location but I’m going to go to this store from now on because she was so kind and helpful to me 10 stars!
  • CE
    Charles Elilionis
    Aug 4, 2025
    5.0
    Went in having no idea what I was walking into and was probably visibly overwhelmed, but a sweet woman named Cass noticed and came over to me the full tour of what the store had to offer without making me feel dumber than I already felt. Told her a rough idea of what I was looking for and she had multiple recommendations ready. Overall very nice experience and will definitely be coming back because of her. (loving everything i got so far, thanks man)
  • VS
    Victoria Sydow
    Jul 21, 2025
    5.0
    I have been coming to this store for years and it is the only store I’ll shop at! Everyone is attentive, friendly and very knowledgeable about the products. The store is also always clean. The manager at this location really goes above and beyond for the staff and customers, making sure everyone has been helped.

Frequently Asked Questions About Lush Cosmetics The Avenues

What type of products does Lush Cosmetics The Avenues offer?

Lush Cosmetics The Avenues offers fresh, handmade, cruelty-free, vegetarian bath, body, and hair products including bath bombs, body butters, vegan haircare, and fresh face masks.

What are the store hours for Lush Cosmetics The Avenues?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.