Several customers reported significant problems with appointment scheduling and service delivery, including canceled appointments and unprofessional behavior from some stylists.
Stylist Praise
Many reviews highlighted specific stylists, particularly Tiffany, Hannah, and Melissa, for their exceptional skills, attention to detail, and ability to create desired looks.
Atmosphere
The salon is frequently described as clean, welcoming, and friendly, contributing to a positive overall experience for many clients.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with their haircuts and color results, indicating inconsistency in service quality.
JB
Jennifer Harrison Brant
4 days ago
5.0
I've been following this salon on FB for awhile and noted that I've been consistently impressed with the results they've posted from a variety of stylists. I finally made an appointment for myself and my daughter today and I'm so glad I did. We saw Luis for cut and style and both had a lovely experience . He asked great questions, provided helpful suggestions for our texture and home care with no high pressure sales and we are so happy with how our styles turned out. Also notable is the fact that the entire staff is warm and accommodating towards each other. This "cozy collaborative" environment is really nice to be around and is a great place to relax.I've decided to return next week for some grey blending and we will both be visiting regularly in the future .I will highly recommend Luis and the HHJ staff to my family and friends.
LE
Lisa Elkana
Jan 3, 2026
5.0
Today my daughter (7) had her first appointment with Hannah. It was a 10/10 experience! Hannah was SO patient and kind with her! (Which is hard to find with kids, especially a wiggly 7 year old!) She helped us fix a haircut done at another salon and made my daughter’s hair look so cute! My daughter LOVED her and is normally a bit of an anxious kid trying new things but felt so relaxed throughout the entire appointment! We’ll definitely be back!!Thank you!!
MH
Mike Halloran
Dec 26, 2025
1.0
Very disappointed with the level of service. They showed no concern at all after canceling two appointments I had set up for two post-Christmas perms. They are unorganized and rude. We showed up for our perms and were basically told to go away.
SH
Sue Halloran
Dec 26, 2025
1.0
Our Holiday Fun has just been cancelled. My two sons showed up this morning for their perms and their appointment did not exist. That sounds weird. This was to be a fun day. One son from Atlanta had scheduled for today while his brother was also in town so they could go together and make a memory. Thanks for nothing.
DH
Dan Halloran
Dec 26, 2025
1.0
Scheduled appointment for my brother and I to get perms. We called and rescheduled for the day after Christmas, and we showed up that morning and they never bothered book the rescheduled appointment time we set. They just said “sorry.”
My bro and I have been looking forward to this for a month, it was going to be a fun thing to do together. Really disappointed. One measley star. You guys dropped the ball horribly.
Boo!!!
Haute Headz Jax is a full-service hair salon offering haircuts, styling, and hair care products from brands like Loreal Professional and Pureology.
Where is Haute Headz Jax located?
It is located at 9735 Old St Augustine Road, Suite 24-25, Jacksonville, FL 32257.
What are the operating hours of Haute Headz Jax?
The salon is open Tuesday through Saturday from 9:00 AM to 5:00 PM, with extended hours until 7:00 PM on Thursdays. It is closed on Mondays and Sundays.
Does Haute Headz Jax require appointments?
Yes, appointments are required for services at Haute Headz Jax.
What payment options does Haute Headz Jax accept?
They accept various payment methods including cash, credit cards (Visa, Mastercard, Discover), mobile payments like Apple Pay and Android Pay, checks, and Zelle.
Is Haute Headz Jax accessible for customers with disabilities?
Yes, the salon has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all customers.
Can I find dining options near Haute Headz Jax?
Yes, nearby dining options include Layalina Restaurant and Hookah Lounge, Donatos Pizza, Mad O Seafood, and San Jose Deli and Grill, great for grabbing a meal before or after your salon visit.
Are there other beauty salons near Haute Headz Jax?
Yes, nearby beauty and spa options include K & M Waxing Center, Solar Nails Jax, Cindy's Cuts, and Alex Rutten Hair.
What entertainment or activities are close to Haute Headz Jax?
Nearby you can visit Slot Cars Raceway & Hobbies for arts and crafts or Anais Belly Dance Studio for dance classes.
How can I contact or make a reservation at Haute Headz Jax?
You can call them at +1 904-288-8899, email hauteheadzjax@gmail.com, or book an appointment online via their Meevo reservation system.