Haute Headz Jax

4.8
351 reviews

About

Hair Salon

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Haute Headz Jax
9735 Old St Augustine Road, Suite 24-25, Jacksonville, FL
32257, United States

Hours

Reviews

4.8
321 reviews
5 stars
294
4 stars
8
3 stars
3
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported significant problems with appointment scheduling and service delivery, including canceled appointments and unprofessional behavior from some stylists.

Stylist Praise

Many reviews highlighted specific stylists, particularly Tiffany, Hannah, and Melissa, for their exceptional skills, attention to detail, and ability to create desired looks.

Atmosphere

The salon is frequently described as clean, welcoming, and friendly, contributing to a positive overall experience for many clients.

Mixed Experiences

While many customers had positive experiences, some reported dissatisfaction with their haircuts and color results, indicating inconsistency in service quality.
  • JB
    Jennifer Harrison Brant
    4 days ago
    5.0
    I've been following this salon on FB for awhile and noted that I've been consistently impressed with the results they've posted from a variety of stylists. I finally made an appointment for myself and my daughter today and I'm so glad I did. We saw Luis for cut and style and both had a lovely experience . He asked great questions, provided helpful suggestions for our texture and home care with no high pressure sales and we are so happy with how our styles turned out. Also notable is the fact that the entire staff is warm and accommodating towards each other. This "cozy collaborative" environment is really nice to be around and is a great place to relax.I've decided to return next week for some grey blending and we will both be visiting regularly in the future .I will highly recommend Luis and the HHJ staff to my family and friends.
  • LE
    Lisa Elkana
    Jan 3, 2026
    5.0
    Today my daughter (7) had her first appointment with Hannah. It was a 10/10 experience! Hannah was SO patient and kind with her! (Which is hard to find with kids, especially a wiggly 7 year old!) She helped us fix a haircut done at another salon and made my daughter’s hair look so cute! My daughter LOVED her and is normally a bit of an anxious kid trying new things but felt so relaxed throughout the entire appointment! We’ll definitely be back!!Thank you!!
  • MH
    Mike Halloran
    Dec 26, 2025
    1.0
    Very disappointed with the level of service. They showed no concern at all after canceling two appointments I had set up for two post-Christmas perms. They are unorganized and rude. We showed up for our perms and were basically told to go away.
  • SH
    Sue Halloran
    Dec 26, 2025
    1.0
    Our Holiday Fun has just been cancelled. My two sons showed up this morning for their perms and their appointment did not exist. That sounds weird. This was to be a fun day. One son from Atlanta had scheduled for today while his brother was also in town so they could go together and make a memory. Thanks for nothing.
  • DH
    Dan Halloran
    Dec 26, 2025
    1.0
    Scheduled appointment for my brother and I to get perms. We called and rescheduled for the day after Christmas, and we showed up that morning and they never bothered book the rescheduled appointment time we set. They just said “sorry.” My bro and I have been looking forward to this for a month, it was going to be a fun thing to do together. Really disappointed. One measley star. You guys dropped the ball horribly. Boo!!!

Frequently Asked Questions About Haute Headz Jax

What services does Haute Headz Jax offer?

Haute Headz Jax is a full-service hair salon offering haircuts, styling, and hair care products from brands like Loreal Professional and Pureology.

Where is Haute Headz Jax located?

It is located at 9735 Old St Augustine Road, Suite 24-25, Jacksonville, FL 32257.