Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised their stylists for being attentive, skilled, and providing excellent haircuts and colors.
Customer Service
While some reviews highlighted friendly and professional service, others noted issues with wait times and unprofessional behavior from staff.
Mixed Experiences
Several customers reported dissatisfaction with their haircuts, indicating inconsistency in service quality across different stylists.
Pricing Concerns
Some customers expressed frustration with pricing discrepancies and perceived high costs for services.
JG
Jazz Greene
2 days ago
5.0
I love this salon. This was my first time here and I brought my daughter as well. This salon is very diverse, so all textures are welcome. The stylists were all very patient with my child, she is typically tender headed and hates getting her hair done and she did not cry at all. I really appreciate the patience ms Sheila had with my daughter. If there was something I did not like they were very quick to correct it.. & honey Dale is the truth he got my head all the way together and I left feeling like a diva. Much appreciated! Y'all don’t go stealing my stylist lol I am about to be one of his regulars. I WILL DEFINITELY BE BACK 🩷🩷
EJ
Emma Jones
Jan 6, 2026
5.0
5 stars for Dale! He gave me a flawless silk press. He’s professional, kind, and clearly knows his craft. I walked out looking and feeling great. If you're looking for someone who delivers high-quality results, Dale is your guy!
TK
Terrence Kanzig
Jan 5, 2026
5.0
I just needed a regular haircut (male). Nothing fancy. I’m just in town for the winter and needed a haircut. I found the shop on line. The lady wearing glasses at the counter could have smiled and greeted me a little better. Ann was my barber and was very nice and engaged me in conversation. I was very happy with the haircut.
BC
Billybob Cobb
Dec 28, 2025
1.0
I put my name on the list and was quoted 15 minutes and had people waiting for me. I waited for 40 minutes and then asked what the issue was and someone apparently took the wrong person (no one actually ever called my name). They then quoted me an additional 10 minute wait, so I left.
HW
Hope Webb
Dec 22, 2025
1.0
Runnnnn don’t walk she ruined my hair , I told her my hair was delicate this is my first hair cut after chemo and loosing my hair , now I look like I let my 2 year old grandson cut my hair , it needed to be thinned by thinning sheers she used scissors didn’t realize till she started cutting side bangs , she washed and blow dryer not my request and I even told her I didn’t need it , I’d be better off shaving it and starting over
Where is Hair Cuttery located in Jacksonville, FL?
Hair Cuttery is located at 13249 City Square Dr, Jacksonville, FL 32218.
What are the operating hours of Hair Cuttery?
Hair Cuttery is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I book an appointment online at Hair Cuttery?
Yes, you can easily schedule an appointment online at www.haircuttery.com or via their mobile app.
Does Hair Cuttery accept walk-in customers or require appointments?
Hair Cuttery welcomes both appointments and walk-in customers for your convenience.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Hair Cuttery provide services for children as well as adults?
Yes, Hair Cuttery offers haircuts and styling services for women, men, and children.
Is Hair Cuttery wheelchair accessible and do they have restrooms on site?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, including accessible restrooms.
What nearby places can I visit before or after my appointment at Hair Cuttery?
Nearby, you can visit Million Nails & Spa for nail care, Five Guys for a quick meal, or Cold Stone Creamery for dessert.
Are there other beauty and spa options close to Hair Cuttery?
Yes, NailStudio & Spa, Massage Heights, and Brazils Waxing Center are nearby beauty and spa options.
How can the nearby River City Marketplace help me when visiting Hair Cuttery?
Hair Cuttery is located in the River City Marketplace, which also has stores like GameStop and restaurants, making it convenient to combine your salon visit with shopping or dining.