Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills and ability to deliver desired results, with several recommending them highly.
Customer Service
While some reviews highlighted excellent customer service, others pointed out issues with staff professionalism and responsiveness.
Inconsistency
There were mixed experiences regarding haircut quality, with some customers receiving excellent results while others reported dissatisfaction and poor execution.
Pricing Concerns
Several customers expressed frustration over pricing discrepancies and felt that the services did not match the cost.
Atmosphere
The salon was generally described as friendly and welcoming, though some customers noted issues with wait times and staff attentiveness.
MM
Matt
2 days ago
5.0
Tiffany is an amazing stylist. Very thoughtful and helpful with choosing new styles. She also does my daughter’s colors and it has always turned out amazing. Highly recommend her for any and all of your styling needs
JG
Jayla Groleau
Nov 14, 2025
5.0
Get your hair done with Sara!!! She did an awesome job with me and was super personable and attentive.
AH
Alex Hawks
Nov 14, 2025
1.0
I've been coming in here for over a year and have never paid more than $35 + tip for a haircut and beard trim. Today, miraculously it was $59. Insane pricing for what you get.
JJ
Jeff Iberg (jefeOscuro)
Nov 13, 2025
4.0
Very friendly and it was nice because I got right in.
KS
Kimberly Shoemaker
Oct 12, 2025
1.0
I have been going here since we moved here a year ago. Started with me seeing Gabrielle. Last time I was here I also had her do my eyebrows. She ripped the skin over. So I thought no more eyebrows but a hair cut is good. I texted her on October 6th about a hair cut on Friday. She said I will check tomorrow the 7th when she was back to work. Today Sunday never heard a thing.
Second my mom came for a perm we had Shelia. When I called for a second perm to see how much we paid the first time she said a perm is 133 but because we asked for Shelia, mind you same perm as first time but because we asked for Shelia back it is now 149.
As I am writing this I am sitting here and I hear her talking to my mom about me. Guess she didn't know I am sitting right here.
The stylists are nice I give them that. But professionally they are lacking.
We will be finding a new place after today for is both. And it is not about the money l, it is about being given two different prices for no reason.
Where is Hair Cuttery located in Jacksonville, FL?
Hair Cuttery is located at 13249 City Square Dr, Jacksonville, FL 32218.
What are the operating hours of Hair Cuttery?
Hair Cuttery is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I book an appointment online at Hair Cuttery?
Yes, you can easily schedule an appointment online at www.haircuttery.com or via their mobile app.
Does Hair Cuttery accept walk-in customers or require appointments?
Hair Cuttery welcomes both appointments and walk-in customers for your convenience.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Hair Cuttery provide services for children as well as adults?
Yes, Hair Cuttery offers haircuts and styling services for women, men, and children.
Is Hair Cuttery wheelchair accessible and do they have restrooms on site?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, including accessible restrooms.
What nearby places can I visit before or after my appointment at Hair Cuttery?
Nearby, you can visit Million Nails & Spa for nail care, Five Guys for a quick meal, or Cold Stone Creamery for dessert.
Are there other beauty and spa options close to Hair Cuttery?
Yes, NailStudio & Spa, Massage Heights, and Brazils Waxing Center are nearby beauty and spa options.
How can the nearby River City Marketplace help me when visiting Hair Cuttery?
Hair Cuttery is located in the River City Marketplace, which also has stores like GameStop and restaurants, making it convenient to combine your salon visit with shopping or dining.