Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Mixed reviews on customer service; some praised friendly staff while others reported feeling ignored or unacknowledged.
Stylist Skill
Inconsistent quality of haircuts; some stylists received high praise while others were criticized for poor technique and lack of attention to customer requests.
Overall Experience
Customers had varied experiences, with some expressing satisfaction and others feeling disappointed, particularly regarding service quality and pricing.
Product Upselling
Several reviews mentioned pressure to purchase products, leading to dissatisfaction among some customers.
JW
Jenna Whitney
4 days ago
5.0
A perfect cut as always a seller is such a pleasant human being to chat with I won’t go to anyone else, but her
MN
Margaret Neumann
Jan 6, 2026
5.0
Jacob was very professional and his expertise with applying the hair color treatment was apparent. Every step of the process went smoothly. I have to say it was the best hair style I have gotten in a long time.
DA
Diana Atwell
Jan 3, 2026
1.0
I walked in on a Saturday 5 hairdressers- 3 working and 2 not…and not 1 acknowledged me, so me and my daughter sat down. I figured the other two were on a break. We waiting until 2 hairdressers were done with their previous jobs and still no one acknowledged us. I waiting another 5 minutes to give grace but still nothing. So we left and went to a different salon where I was acknowledged immediately so I left a HEFTY tip. You missed out!
HH
halftimex “Halftimex”
Jan 1, 2026
1.0
If you are a guy don't go here. I've had them cut me bad and then try to blame me. I honestly didn't even care about the cut so much as the attitude the woman gave me When I was bleeding from my ear.
I've also had them only do a single sideburn. So the right side would connect to my beard but the left had a gap between my beard and hair. Just a straight cut from the shaver. Had to get help to fix it when I got home.
The price is also going up. As well as the pressure to buy products.
If you are a woman this place is probably fine.
If you are a man dont go here unless they have a man on duty. Not even as some sexist bs. The women here just don't know how to cut straight hair on men.
CS
Christine Sky
Dec 31, 2025
5.0
Latoya did an AMAZING job on my hair! (Cut, layers, shaping, bangs) I’m not from the area & got in at last minute for N.Y.E….& I couldn’t be happier! She was very attentive, understanding, kind, patient, professional & just extremely the best I could’ve asked for. Overall it was a real joy to have her work on my hair (as I can be quite picky lol). So again, thank you so much at Latoya from Hair Cuttery in Jacksonville. Recommend her 100%❤️
What services does Hair Cuttery in Jacksonville, FL offer?
Hair Cuttery offers full-service haircuts, color, blow-outs, and styling trends for women, men, and children, along with professional hair care products.
Where is Hair Cuttery located in Jacksonville?
Hair Cuttery is located at 9100 Merrill Rd Ste 7, Jacksonville, FL 32225.
What are the hours of operation for Hair Cuttery in Jacksonville?
The salon is open Monday to Friday from 9 AM to 9 PM, Saturday from 8 AM to 8 PM, and Sunday from 9 AM to 6 PM.
Do I need an appointment to visit Hair Cuttery?
Appointments are not required; Hair Cuttery accepts both appointments and walk-ins.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Hair Cuttery have facilities for individuals with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms to accommodate all guests.
Is Hair Cuttery welcoming to children and the LGBTQ community?
Yes, Hair Cuttery welcomes children, is LGBTQ-friendly, and is a transgender safe space.
Are there any nearby places to visit before or after your Hair Cuttery appointment?
Yes, customers can visit nearby spots such as B and T Nails for nail services, Publix Super Market Plaza for grocery shopping, or enjoy a meal at ZENSHI Handcrafted Sushi.
Where can customers find food options near Hair Cuttery in Jacksonville?
There are several nearby restaurants including Burger King, Subway, Jimmy Fu's Chinese Restaurant, and Godfather's Pizza for diverse dining options.
Are there convenient services near Hair Cuttery for customers?
Yes, customers can access services like Presto! ATM, Western Union for money transfers, and Handy Cleaners for dry cleaning nearby.