Business Details
About
Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
444 reviews
5 stars
292
4 stars
48
3 stars
15
2 stars
7
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and caring staff, highlighting individual stylists like Jacob, Vicky, and Asela for their excellent service.
Quality of Haircuts
Feedback on haircuts was mixed; while some customers were very satisfied with their results, others reported significant dissatisfaction, including uneven cuts and unfulfilled requests.
Appointment Issues
Several customers experienced problems with appointments, including long wait times, being ignored upon arrival, and confusion over scheduled services.
Pricing Concerns
Some customers felt that the prices were not justified based on the quality of service received, with complaints about being overcharged or not receiving advertised services.
Stylist Competence
There were numerous complaints regarding the skill level of some stylists, with several customers expressing disappointment in the results and suggesting a lack of experience.
- LLLindsey3 days ago5.0Sel is tremendously talented. Spent years trying to find someone to help me achieve my hair vision and she nailed it! Knowledgeable, super friendly, and fast!! I will follow her everywhere!
- LRLatasha RobertsNov 11, 20255.01st Timer..Was told someone would be in to do my hair. Cosmetologist was running late but Jacob saved the day. He trimmed my ends with care.. Very nice guy. Will visit again.
- NHNatural HealersNov 3, 20255.0Great customer service
- DHDavid HivelyNov 2, 20255.0Great service, caring staff
- HEHayley ElizabethSep 26, 20255.0I decided to bleach my own hair and try and make it blonde, but shocker it turned out yellow! I needed a cheap and affordable fix. I saw Asela and she did an amazing job at getting rid of the yellow. I was actually stunned. She is great! Definitely recommend.
Frequently Asked Questions About Hair Cuttery
What services does Hair Cuttery in Jacksonville, FL offer?
Hair Cuttery offers full-service haircuts, color, blow-outs, and styling trends for women, men, and children, along with professional hair care products.
Where is Hair Cuttery located in Jacksonville?
Hair Cuttery is located at 9100 Merrill Rd Ste 7, Jacksonville, FL 32225.
What are the hours of operation for Hair Cuttery in Jacksonville?
The salon is open Monday to Friday from 9 AM to 9 PM, Saturday from 8 AM to 8 PM, and Sunday from 9 AM to 6 PM.
Do I need an appointment to visit Hair Cuttery?
Appointments are not required; Hair Cuttery accepts both appointments and walk-ins.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Hair Cuttery have facilities for individuals with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms to accommodate all guests.
Is Hair Cuttery welcoming to children and the LGBTQ community?
Yes, Hair Cuttery welcomes children, is LGBTQ-friendly, and is a transgender safe space.
Are there any nearby places to visit before or after your Hair Cuttery appointment?
Yes, customers can visit nearby spots such as B and T Nails for nail services, Publix Super Market Plaza for grocery shopping, or enjoy a meal at ZENSHI Handcrafted Sushi.
Where can customers find food options near Hair Cuttery in Jacksonville?
There are several nearby restaurants including Burger King, Subway, Jimmy Fu's Chinese Restaurant, and Godfather's Pizza for diverse dining options.
Are there convenient services near Hair Cuttery for customers?
Yes, customers can access services like Presto! ATM, Western Union for money transfers, and Handy Cleaners for dry cleaning nearby.