Hair Cuttery

4.4
1599 reviews
A Hair Cuttery stylist is giving a guest a free consultation.

About

Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
9100 Merrill Rd Ste 7, Jacksonville, FL
32225, United States

Hours

Reviews

4.1
465 reviews
5 stars
310
4 stars
49
3 stars
16
2 stars
7
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported feeling ignored or unacknowledged.

Stylist Skill

Inconsistent quality of haircuts; some stylists received high praise while others were criticized for poor technique and lack of attention to customer requests.

Overall Experience

Customers had varied experiences, with some expressing satisfaction and others feeling disappointed, particularly regarding service quality and pricing.

Product Upselling

Several reviews mentioned pressure to purchase products, leading to dissatisfaction among some customers.
  • JW
    Jenna Whitney
    4 days ago
    5.0
    A perfect cut as always a seller is such a pleasant human being to chat with I won’t go to anyone else, but her
  • MN
    Margaret Neumann
    Jan 6, 2026
    5.0
    Jacob was very professional and his expertise with applying the hair color treatment was apparent. Every step of the process went smoothly. I have to say it was the best hair style I have gotten in a long time.
  • DA
    Diana Atwell
    Jan 3, 2026
    1.0
    I walked in on a Saturday 5 hairdressers- 3 working and 2 not…and not 1 acknowledged me, so me and my daughter sat down. I figured the other two were on a break. We waiting until 2 hairdressers were done with their previous jobs and still no one acknowledged us. I waiting another 5 minutes to give grace but still nothing. So we left and went to a different salon where I was acknowledged immediately so I left a HEFTY tip. You missed out!
  • HH
    halftimex “Halftimex”
    Jan 1, 2026
    1.0
    If you are a guy don't go here. I've had them cut me bad and then try to blame me. I honestly didn't even care about the cut so much as the attitude the woman gave me When I was bleeding from my ear. I've also had them only do a single sideburn. So the right side would connect to my beard but the left had a gap between my beard and hair. Just a straight cut from the shaver. Had to get help to fix it when I got home. The price is also going up. As well as the pressure to buy products. If you are a woman this place is probably fine. If you are a man dont go here unless they have a man on duty. Not even as some sexist bs. The women here just don't know how to cut straight hair on men.
  • CS
    Christine Sky
    Dec 31, 2025
    5.0
    Latoya did an AMAZING job on my hair! (Cut, layers, shaping, bangs) I’m not from the area & got in at last minute for N.Y.E….& I couldn’t be happier! She was very attentive, understanding, kind, patient, professional & just extremely the best I could’ve asked for. Overall it was a real joy to have her work on my hair (as I can be quite picky lol). So again, thank you so much at Latoya from Hair Cuttery in Jacksonville. Recommend her 100%❤️

Frequently Asked Questions About Hair Cuttery

What services does Hair Cuttery in Jacksonville, FL offer?

Hair Cuttery offers full-service haircuts, color, blow-outs, and styling trends for women, men, and children, along with professional hair care products.

Where is Hair Cuttery located in Jacksonville?

Hair Cuttery is located at 9100 Merrill Rd Ste 7, Jacksonville, FL 32225.