Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills and ability to understand and execute desired hairstyles, with several mentioning Jessika, Maria, and Agerta as standout performers.
Customer Service
Overall, the staff received mixed reviews; while some customers highlighted friendly and attentive service, others reported rude behavior and poor communication, particularly regarding appointment management.
Inconsistent Results
Several customers expressed dissatisfaction with their haircuts and color results, indicating a lack of consistency in service quality across different visits and stylists.
Appointment Issues
Multiple reviews mentioned problems with appointment scheduling, including long wait times despite having booked in advance, leading to frustration among clients.
Atmosphere and Cleanliness
The salon's environment received mixed feedback, with some customers noting a pleasant atmosphere while others mentioned issues like cold temperatures and unprofessional behavior from staff.
JS
Jeannie Jones Spagirl
2 days ago
5.0
I loved going to Whitney. She is a great hairstylist and really made me feel comfortable. She did a great job. She has an awesome personality and his attention to detail. I will definitely go to her all the time she deserves five stars.
BR
Blake Rainey
Nov 16, 2025
5.0
Edmundo is amazing! Definitely my new go to specialist. Made me look like a GQ Model.
MC
Madison Clark
Oct 21, 2025
5.0
They have not disappointed me yet they listen to my teenager on how he wanted his hair and what needed to be cut off and let him decide how he wanted it and did it they understood the assignment pretty much from my teenager loved it now he said he will keep going back because I did how he wanted he really liked his hair stylist Jessika he's nothing that will be his hair stylist so I am so glad she got my teenager on board with hair being cut she did it excellent job
HJ
Haven Jack
Oct 20, 2025
5.0
Aubrie was so sweet, I was having a bad day and she brightened up my day so much. She did a great job on my hair too! 10/10 will be coming back!
KP
Kasey P
Oct 10, 2025
1.0
i came in around 7:10, which yes is later in the day but they have bookable appointments for 7:15 online. this kind lady with the prettiest blonde curly hair was happy to take me for a simple cut until this bigger white lady says snarky walking to the back while shoving a green vape into her back pocket, “should have locked the door”. i left very quickly. they may be good but i would recommend any other salon or hair cuttery.
UPDATE: right when i left at 7:15 the lights were off and front door was locked and they shuffled out the front door.
What services does Hair Cuttery in Jacksonville, FL offer?
Hair Cuttery provides full-service hair salon services including cut, color, blow-out, and styling for women, men, and children. They also offer professional hair care products.
Where is Hair Cuttery located in Jacksonville, FL?
Hair Cuttery is located at 10261 River Marsh Dr, Jacksonville, FL 32246.
What are the operating hours of Hair Cuttery?
Hair Cuttery is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sundays from 9:00 AM to 6:00 PM.
Does Hair Cuttery accept walk-in customers or require appointments?
Hair Cuttery welcomes both appointments and walk-ins; appointments can be scheduled online or via their app, but are not required.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts major credit cards including American Express, Discover, Mastercard, Visa, Apple Pay, and also accepts cash.
Is Hair Cuttery accessible for customers with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, free onsite parking, and is committed to providing an inclusive environment.
Are children welcome at Hair Cuttery?
Yes, Hair Cuttery welcomes children and offers services appropriate for all ages from childhood to adulthood.
What nearby places can customers visit around Hair Cuttery?
Near Hair Cuttery, customers can visit Town Center Cleaners for dry cleaning, Venetian Nail Spa for nail and waxing services, and sushi at Sushi House 2.
Can customers combine a visit to Hair Cuttery with some dining nearby?
Yes, there are several nearby dining options such as Dave's Hot Chicken, Applebee's, Blaze Pizza, and Five Guys close to Hair Cuttery for a meal before or after your appointment.
Are there other beauty and grooming salons near Hair Cuttery?
Yes, nearby beauty salons include Jade and Co. Salon, Good Grooming Haus, L'oreal Styles Salon Studio, Blonde Roast Salon, The Smokeshow Salon, Twenty Four Social, and V-Beauty.