Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skills and professionalism of various stylists, highlighting their ability to deliver desired results and provide excellent customer service.
Atmosphere
The salon is frequently described as having a welcoming and friendly atmosphere, contributing to a positive overall experience for clients.
Service Consistency
While many reviews are positive, there are notable instances of inconsistent service quality, with some customers reporting dissatisfaction with specific haircuts and stylist interactions.
Communication Issues
Several customers expressed frustration with communication, particularly regarding appointment management and follow-up on concerns.
Pricing Concerns
There are mixed reviews regarding pricing, with some customers feeling that charges were not clearly communicated or were higher than expected.
AP
Amanda Plemons
Nov 16, 2025
1.0
Jessica was incredibly unprofessional, caused several knots in my hair and then snapped my hair while attempting to get them out. She kept commenting on how knotty my hair was as I was watching her handle my hair in a way that caused it to tangle up. She didn't seem to know what she was doing, she was scatter brained and seemed to be confused as to what she needed to do. I gave clear direction for a simple hair trim and its now uneven and I am incredibly unhappy with how it looks. On top of this she began to try to gossip to me about another customer that was getting his hair cut at the same time. I told her I wasn't commenting but she kept making comments about the conversation the other customer was having with the person cutting his hair. I am extremely upset and felt I shouldn't have paid for the experience but I am disabled and was already fatigued and in pain. The overall experience took 3 hours and it shouldn't have.
BK
Bj Kazee
Oct 29, 2025
5.0
Always the best atmosphere!
KP
Kristin Plum
Sep 30, 2025
5.0
It was wonderful having Adina work on my hair. She understood the assignment & was great company. 😊
FF
foxsquare
Sep 22, 2025
5.0
Best hair stylist I've had. Wendy is part of my village.
BD
Brooke Driggars
Sep 19, 2025
5.0
Trinity is amazing she went above and beyond to make sure my hair is wedding ready.
What services does Hair Cuttery in Jacksonville, FL offer?
Hair Cuttery offers full-service hair salon services including cuts, color, blow-outs, and styling for women, men, and children.
Where is Hair Cuttery located in Jacksonville, FL?
Hair Cuttery is located at 731 Duval Station Rd, Jacksonville, FL 32218.
What are the operating hours for Hair Cuttery at Duval Station Rd?
Hair Cuttery is open Monday through Saturday from 8:00 AM to 8:00 PM and Sunday from 9:00 AM to 6:00 PM.
Does Hair Cuttery accept walk-in clients or do I need an appointment?
Hair Cuttery welcomes both appointments and walk-ins, so you can visit without a prior booking.
How can I book an appointment at Hair Cuttery?
You can book an appointment online via their website, through the Hair Cuttery app, or by calling the salon directly.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for individuals with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms to accommodate customers with disabilities.
Are children welcome at Hair Cuttery?
Yes, Hair Cuttery welcomes children and offers specialized services for all ages.
What nearby dining options are available around Hair Cuttery at Duval Station Rd?
Nearby dining options include Sun Sun Garden (Chinese/Asian cuisine), The Jungle Bowl (health food and cafe), Sushi Zen, and Fuji Sushi & Grill for Japanese cuisine, as well as Subway for quick sandwiches.
What fitness and wellness facilities are near Hair Cuttery?
Workout Anytime Duval Station, a gym offering active life and sports amenities, is conveniently located near Hair Cuttery for your fitness needs.