SEPHORA

Reviews

• YY

  Yileni Alvarez (Yilo)

  3 days ago
  5.0
  Super complacida con la muchacha que me atendió era manegger no recuerdo su nombre súper atenta .
• MF

  Maybeth Fernandez

  Feb 4, 2026
  5.0
  I went to Sephora in Westland mall, the young lady, Ashley greeted me as soon as I walked in and was very attentive and patient when helping me find the right shade. She truly made my overall experience smooth. Would definitely go back, great customer service.
• CD

  Claudia Delsol

  Jan 11, 2026
  1.0
  I’m writing this review after my second visit to this particular Sephora, and unfortunately, the experience has been consistently disappointing. Both times I visited, I felt like the staff was unwelcoming and frankly a bit rude, which is really not what you hope for in a beauty store where you’d expect a friendly and helpful atmosphere. On my first visit, I was looking to buy a product and the employee kept questioning whether I even understood the difference between items, which came off as really condescending. Then today, when I went just to pick up an online order, I was met with a dismissive attitude that made the whole interaction uncomfortable. I’ve noticed from other reviews that this seems to be an ongoing issue at this location, so I really hope management takes a closer look at improving their customer service.
• IV

  Isabella Valdes

  Jan 3, 2026
  5.0
  Met a woman named Laura Perez she’s the sweetest & most helpful worker I’ve met at Sephora so far. Loved her, she helped so much, she deserves a raise.
• ML

  Miami Lady

  Dec 31, 2025
  1.0
  I was sitting down at the place where they do their procedures, i was sitting because i was waiting for my Uber, i would only be sitting there for a few mins. A tall, skinny, very young blond girl approached me saying “i cant have anyone sitting here” in such a rude manner. I have sat there before and never had an issue. I complied, i decided to wait in line to see if i could pickup my bday gift, there was a person holding up the line for some reason, i ended up leaving because my Uber had arrived. The staff here needs to learn empathy!

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