Service Quality
Customers reported inconsistent massage quality, with some experiencing excellent massages while others received subpar service or felt rushed.
Communication Issues
Many customers noted a significant language barrier, making it difficult to communicate their needs during the massage.
Customer Service
Several reviews highlighted unprofessional behavior regarding tipping, with staff pressuring customers for higher tips, which left a negative impression.
Cleanliness and Environment
While some praised the cleanliness and calming atmosphere, others expressed concerns about hygiene practices and noise levels during massages.
Value for Money
The pricing was generally seen as fair, but some customers felt the service did not match the cost, leading to disappointment.