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The new Rock Spa & Salon defines tranquility as guests seeking relaxation and rejuvenation find a treasure in this 42,000 square- foot oasis. A full-service retreat, the spa menu offers a range of wellness and health-focused offerings, a 3,200 square-foot fitness center and a 3,600 square-foot salon. Unique guest options include a private salt-suite, a Barber Shop, and seasonal product lines.
Guests can immerse themselves in signature treatments, healing therapies and spa services surrounded by luxe treatment rooms, skylights, dipping pools, an expansive spa atrium, dry and wet lounges, private seating areas and romantic couple’s suites.
Location
Rock Spa & Salon (in Seminole Hard Rock Hollywood)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.