Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their excellent haircuts and attention to detail, while others reported poor experiences with inexperienced stylists.
Customer Service
Feedback varied, with some customers highlighting friendly and attentive service, while others experienced unprofessional behavior and poor communication.
Atmosphere
The salon was generally described as clean and welcoming, contributing positively to the overall experience.
Appointment Issues
Several reviews mentioned problems with appointment management, including long wait times and issues with honoring scheduled appointments.
Mixed Experiences
Overall, customer experiences were mixed, with some expressing satisfaction and loyalty, while others reported significant dissatisfaction and vowed not to return.
DR
Darlin reyes
4 days ago
5.0
I am beyond happy with Yong’s work! I have very long, curly hair, which can be difficult to manage, but she always leaves it exactly the way I want. She truly understands how to work with my texture and takes the time to make sure everything looks perfect.
Thank you, Yong, for always making my hair look beautiful! ✨
KK
Kathryn Karakoosh
5 days ago
5.0
Huge shout out to Lana who took the time to listen to me about what I desired in a haircut and then only to make it even better! I felt great when I walked out this morning. Lana, THANK YOU!
MM
Maggie McCann
Feb 18, 2026
5.0
I’ve been going to Yoon for over three years now, and I honestly wouldn’t let anyone else touch my hair. She just gets it every single time. The cut is always perfect, and the way she styles it? Obsessed. I walk out feeling confident and put together every single appointment.
If you’re looking for someone who truly knows what they’re doing and makes you feel amazing when you leave the chair, she’s it. 💇♀️✨
YY
Yaimara
Feb 16, 2026
5.0
Me gusta mucho el trabajo de Yong. Ella deja mi pelo como verdaderamente me gusta ,,he ido a Muchas peluquerías pero nunca salgo satisfecha porque tengo mucho pelo y no todo el mundo sabe trabajar con el volumen de mi pelo , pero ella lo hizo muy bien , Gracias Yong!!
JR
Jessica Rodrigues
Feb 13, 2026
5.0
I absolutely love Ciara—she is so attentive and truly amazing at what she does! She kept my hair safe and healthy while doing the Platinum Card. And Bree is just as incredible—so adorable, incredibly talented, and just overall amazing. I’m so grateful for both of them!