Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customers reported inconsistent service quality, with some stylists providing excellent haircuts while others delivered unsatisfactory results.
Customer Experience
Several reviews highlighted poor customer service, including rude staff and unprofessional behavior, particularly at the front desk.
Stylist Competence
While some stylists received praise for their skills and attention to detail, others were criticized for lack of experience and failure to follow customer requests.
Appointment Management
Multiple customers expressed frustration with appointment scheduling and management, citing issues with honoring appointment times and long wait times.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific stylists, indicating that there are talented professionals at the location.
LM
Leah Marttila
Oct 14, 2025
1.0
my usual hairdresser had left this location so I made an appointment with Ciera. I picked her because she had a higher title designation so I thought she would be good. She was 30 minutes late opening the shop, causing her to be extremely flustered and not pay attention to anything she was doing to my hair. I went in just to have it cleaned up a little bit because it had been A couple of months since I had it done. It turned out to be the worst haircut of my life. She didn’t listen to a thing I said, and I ended up with a haircut that is about 1 inch long all over my head. I can’t do a thing with it other than waiting for it to grow out so I can have someone competent to fix it. This woman Doesn’t seem to be competent with women’s hair. My hair used to be able to cover my hearing aids so no one knew that I had them. Now I might as well paint them with fluorescent paint because they stick out. Every time I look in the mirror, I want to cry. As it is starting to grow, Everything is sticking out all over the place because my hair is so straight. I will never go to her again. On the bright side, she did refund my money
KB
Kathleen Bradley
Aug 20, 2025
1.0
This was my first time here and I won't be back!! The "hairdresser " Tara, did not listen to me when I asked her to give me a blunt cut , at my shoulder. Instead she cut it to my chin..
Not Happy!!!
BT
Brittany Thomas
Aug 2, 2025
1.0
Had signs all around to walk in for an appt. Lady was rude at the desk. Don't advertise walk ins if you di not take them.
JD
Julian Pacheco D
Jul 12, 2025
1.0
Did my hair way too short on the front. Now I'm cooked for school
What services does Hair Cuttery in Casselberry, FL offer?
Hair Cuttery offers full-service hair salon treatments including cuts, coloring, blow-outs, and styling for women, men, and children.
Where is Hair Cuttery in Casselberry located?
Hair Cuttery is located at 3385 S Us Highway 17/92, Casselberry, FL 32707.
What are the operating hours for Hair Cuttery in Casselberry?
Hair Cuttery is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I book an appointment online or via an app at Hair Cuttery?
Yes, you can book appointments online at haircuttery.com or use the Hair Cuttery app available on iOS and Android for easy scheduling and exclusive offers.
Does Hair Cuttery accept walk-in clients or require appointments?
Hair Cuttery welcomes both appointments and walk-in clients, offering flexibility for your convenience.
What payment methods are accepted at Hair Cuttery in Casselberry?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Is Hair Cuttery accessible for individuals needing wheelchair access?
Yes, Hair Cuttery provides wheelchair accessible seating and restroom facilities, ensuring a comfortable visit for all customers.
What nearby places can I visit before or after my appointment at Hair Cuttery?
Nearby places include ZENSHI Handcrafted Sushi for dining, Nails Expo for additional beauty services, and Publix Super Market at Casselberry Collection for grocery needs.
How can public transit or local shops help me find Hair Cuttery in Casselberry?
Hair Cuttery is conveniently located near Casselberry Collection shopping area, close to places like Coast Dental and Western Union, making it easy to combine salon visits with errands or appointments.
Are there any family-friendly amenities at Hair Cuttery?
Yes, Hair Cuttery welcomes children and provides a safe, inclusive environment suitable for families, including a transgender safe space and LGBTQ welcoming policies.