Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Numerous reviews highlight exceptional customer service, with employees like EJ, Jenna, and Chloe receiving specific praise for their helpfulness, knowledge, and friendly demeanor.
Product Knowledge
Customers consistently noted the staff's extensive product knowledge, which enhanced their shopping experience and helped them find suitable products.
Store Atmosphere
The store is described as clean, organized, and inviting, contributing to a positive shopping experience.
Personalized Experience
Many customers appreciated the personalized attention they received, with staff taking the time to understand their needs and preferences.
AS
Aries Sandman
Jan 1, 2026
5.0
The associate who helped me was named Ivy. She made sure my shopping experience was enjoyable and ensured I got everything I came for and more! She has wonderful recommendations and a bright personality. I will be coming back!
TM
T. M.
Dec 26, 2025
5.0
Jenna at the Lush store in Brandon Mall is everything.
Any time I need products, I only go to that location because of her amazing customer service. Jenna is funny, knowledgeable, especially when it comes to scent notes, and she always knows exactly what I’ll love. She introduces me to new products every single time I visit. She listens, she remembers preferences, and she makes the whole experience feel personal instead of transactional. You can tell she genuinely cares about helping you find the right fit, not just selling you something.
If I could rate her out of 10, she’d be 1000%. 🙌
Lush is lucky to have her, and I’ll keep coming back because of her.
DC
desiree coleman
Dec 23, 2025
2.0
I went into the Brandon Lush location a few days ago and was blatantly ignored by Ivy, she was unapproachable and didn’t seem like she wanted to help. I only figured out her name because one of her coworkers had called her name. I’ve been in before and never had a bad experience before then.
CC
Cassandra Creelman
Dec 22, 2025
5.0
Came to the store looking for a specific shampoo bar of soap and was helped by Larissa. She was fantastic and even showed us some samples of different products which we also bought. I usually have a hard time finding what I want in lush stores but it was so easy this time with her helping us! Will definitely come back if Larissa is working again!
EG
Emanuel Garcia
Dec 18, 2025
5.0
When tell you that Ivy is the sweetest, most compassionate and helpful worker there, I meant it girl! Literally decided to walk into Lush cuz I was bored before my shift and I walked out with two items. Ivy was so patient with me, she took the time to just hear me out about what I looking for and she was all around the best employee working that shift. (Props to whoever hired her cuz y'all ate with hiring her 😛)
She also helped me out with signing up for Lush emails and everything! She's literally such an amazing sales associate on top of everything.
(Also shout out to the girl with the Yoimiya pin who helped me check out, you were also amazing)
Frequently Asked Questions About Lush Cosmetics Brandon Town Center
What are the main products offered at Lush Cosmetics Brandon Town Center?
Lush Cosmetics Brandon Town Center offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.
What are the store hours for Lush Cosmetics Brandon Town Center?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Brandon Town Center offer pickup and delivery services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics Brandon Town Center?
No, proof of vaccination is not required to visit this store. For more COVID-19 information, you can visit their dedicated FAQ page.
What payment options are accepted at Lush Cosmetics Brandon Town Center?
They accept a variety of payment options including American Express, Android Pay, Apple Pay, cash, Discover, financing, Mastercard, PayPal, Samsung Pay, and Visa.
Are there any party or celebration services offered at Lush Cosmetics Brandon Town Center?
Yes, they offer services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, games parties, teens parties, kids birthday parties, and other kids parties.
What nearby stores can I visit along with Lush Cosmetics Brandon Town Center?
Nearby stores include Earthbound Trading Co., Sunglass Hut, Foot Locker, Piercing Pagoda, GNC, francesca's boutique, Journeys, and LOFT, providing great options for clothing, accessories, footwear, and health products.
Are there dining options near Lush Cosmetics Brandon Town Center for a meal or snack before or after shopping?
Yes, nearby dining options include Auntie Anne's bakery and Panera Bread, convenient for grabbing a snack or light meal during your visit to the area.
Which nearby stores specialize in beauty and spa services or products?
Nearby beauty and spa related stores include MAC Cosmetics, Nail Pro nail salon and beauty salon, and EZ Healing Touch spa and massage therapy, perfect for complementary beauty treatments.
How can customers access Lush Cosmetics Brandon Town Center’s products or services online?
Customers can shop and explore Lush products online at their official website https://www.lush.com/us/en_us/. For social media updates, visit their LinkedIn or Facebook pages.