Hair Cuttery

4.6
2072 reviews
Front of Hair Cuttery salon in Aventura

About

Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
18237 Biscayne Blvd, Aventura, FL
33160, United States

Hours

Reviews

4.2
452 reviews
5 stars
317
4 stars
43
3 stars
14
2 stars
16
1 star
62

What are people saying?

AI-generated from recent customer reviews

Stylist Performance

Marynela received numerous positive reviews for her haircuts and color treatments, with many customers expressing satisfaction with her attention to detail and ability to meet their requests.

Customer Service

Several customers reported poor customer service experiences, including long wait times, lack of accountability from management, and unsatisfactory responses to complaints.

Inconsistent Quality

There were mixed reviews regarding the quality of haircuts, with some customers expressing dissatisfaction with uneven cuts and stylists not following instructions.

Atmosphere and Cleanliness

While some customers appreciated the cleanliness and atmosphere of the salon, others reported negative experiences related to the overall environment and staff demeanor.

Appointment Issues

Multiple reviews highlighted issues with appointment scheduling and management, including stylists being late and customers not being attended to at their scheduled times.
  • DC
    Daniel Calvimonte
    Nov 15, 2025
    5.0
    Me corté el pelo con Marynela. Marynela es de Bolivia. Ella es muy linda y es muy amable, me cortó el pelo a perfección y estoy muy agradecido. Marynela eres lo mejor.
  • EL
    Erika Lubbers
    Nov 14, 2025
    5.0
    While I was in town visiting, I was able to experience a fantastic time at this salon. The layout is great and has a modern, inviting look. Keli, the Salon Leader, was very personable and truly enhanced the experience. The services being performed here are top-notch, and every guest walking out looked fantastic. Thank you!
  • MW
    M W
    Nov 3, 2025
    2.0
    I really wish I could like this location. It is close and has convenient hours. I've had a couple of okay cuts there, but this last one cured me from going back to this particular store. I was a walk in, so it was a bit luck of the draw which stylist I got. Just wanted a quick cut and to move on w my day. The stylist seemed really nice. The cut seemed not amazing, but not terrible when I left the store, but when I went home and looked at the back and sides, the cut is uneven in ways that don't even make sense. It almost feels like it was intentionally bad. I'm going to have to wear it up until it grows out enough to go somewhere else to fix it. I always leave a good tip. 33%. Anyone have any recommendations?
  • OI
    olga ilyayeva
    Oct 31, 2025
    1.0
    Awful place! Burned my hair during highlights and refused to take any accountability. My hair strands were ripping into pieces like soft tissue paper, completely liquified. The color was completely off too. I was gaslit by the stylist- Nati, she was pretending everything was fine and blaming me at the same time- then said it was because my hair had “split ends” The rest of the employees offered 0 assistance and refused to call the manager on the phone. Manager refused to speak to me and told me I was to pay 50 dollars less than the $250 I was told originally, and to contact her the next day. My hair is destroyed and I will be suing this disgusting establishment. Avoid at all costs!! UPDATES- the comment back from management is disgusting!! The stylists’ faces when they saw my hair ripped to shreds was all that was needed. I have videos of my hair ripping like wet noodles at the salon, I will absolutely be suing you! I didn’t even receive a phone call back from this awful salon. “Give us a call”. Yea okay you have my phone number! Worst customer service ever. Atrocious staff!
  • MW
    michael wollman
    Oct 31, 2025
    5.0
    Don't look any further for a Hair Stylist, I FOUND HER !!!!!! Recently went to Hair Cuttery in Aventura because the one near me was closed. I've been coming here on and off for years. Now, I'm glad they closed and I ended up in MARYNELA's EXCELLENT hands! I have long hair and keep it that way. And I'm very loyal to someone when they do as I ask when it comes to getting a trim or reshaping. Before meeting Marynela , I had two other people that said yeah yeah I can do that... And they both took off more than I asked, and did not do anything near what I wanted. So I had to let it grow back. My hair does not grow fast and had been growing it out for a long time. So, this was Extremely frustrating. Then I went to aventura and sat in the chair of Marynela. I told her what had happened, and she took the time to listen to the whole story. Then reassured me, that if she couldn't do EXACTLY what I was asking - then she wouldn't even touch it. So right away I appreciate the honesty. We talked a little more, I let her know exactly what I was looking for and that I could keep coming back to reshape as needed. End results , MARYNELA is PHENOMENAL !!!!!!! I highly recommend her, and in fact won't let ANYONE else touch my hair. I've been back there a few times so far, to fix the damage that was done by other hair stylists.

Frequently Asked Questions About Hair Cuttery

What services does Hair Cuttery in Aventura offer?

Hair Cuttery provides full-service hair salon options including cuts, color, blow-outs, and styling for women, men, and children. Appointments and walk-ins are welcome.

Where is Hair Cuttery located in Aventura, FL?

Hair Cuttery is located at 18237 Biscayne Blvd, Aventura, FL 33160.