Welcome to Woodhouse Spa Altamonte Springs, located just off I-4 on 436 — your destination for relaxation, renewal, and refined luxury. As part of America's leading luxury spa brand, we offer an unparalleled spa experience designed to restore balance to the mind and body and help you prioritize self-care.
Frequently Asked Questions About Woodhouse Spa - Altamonte Springs
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. The Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and The Woodhouse Day Spa Gift Cards. The Woodhouse Day Spa® gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and The Woodhouse Day Spa® is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit.
There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed.
Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In keeping with The Woodhouse Vision, purity and quality are essential elements in our skin and body care products. In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How can I book a spa appointment at Woodhouse Spa - Altamonte Springs?
You can schedule your spa experience online or by calling the spa. Advance booking is recommended to secure your preferred time. A credit card is required to guarantee your reservation.
What should I know about arriving for my spa appointment?
Please arrive 15 minutes early for your appointment to relax and complete any necessary paperwork. New guests should allow 30 minutes. Late arrivals may reduce your treatment time.
What is the cancellation policy at Woodhouse Spa - Altamonte Springs?
Cancellations require 24-hour advance notice, and spa packages need 48-hour notice. Late cancellations or no-shows may incur charges up to the full price of services.
Are children welcome at the spa?
The spa accepts guests of all ages, but some services may require parental consent. Only those receiving services should accompany guests to maintain a peaceful environment.
What payment methods are accepted at Woodhouse Spa - Altamonte Springs?
Payments can be made with cash, most major credit cards including American Express, Visa, Mastercard, and Discover, as well as The Woodhouse Day Spa Gift Cards.
Does the spa offer any gift cards and how do they work?
Yes, The Woodhouse Day Spa Gift Cards can be used to purchase products and services at face value. They are non-refundable, non-transferable, and must be presented at purchase time.
What types of services does Woodhouse Spa - Altamonte Springs provide?
Services include massage, facial and body treatments, nail and waxing services, skincare products, and gift cards.
Which skincare brands are available at Woodhouse Spa - Altamonte Springs?
The spa features brands such as Babor, Farmhouse Fresh, Skin Ceuticals, and Phytomer for high-quality skin and body care.
What are some nearby restaurants I can visit before or after my spa visit?
Nearby dining options include Something Fishy (seafood), Fuji Sushi Japanese Cuisine (sushi and Asian cuisine), Copacabana Cuban Cafe (Caribbean and Cuban food), and The Crepevine (American and cafe).
Are there any nearby beauty or nail salons close to Woodhouse Spa - Altamonte Springs?
Yes, Studio Nails by Angie and AHH Nails are nearby beauty salons offering nail and spa services, providing additional options for your beauty and relaxation needs.
What nearby facilities could complement my visit to Woodhouse Spa?
You can visit Bark Spa and Hotel for pet grooming, or enjoy a dance class at Skyra Studios or The Hatch at Skyra dance school and concert venue, enhancing your wellness and leisure experience.