Hair Cuttery

4.6
1311 reviews
A Hair Cuttery stylist is giving a guest a free consultation.
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Business Details

5607 Concord Pike, Wilmington, DE
19803, United States
(302) 478-9978
https://locations.haircuttery.com/de/wilmington/5607-concord-pike
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About

Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
5607 Concord Pike, Wilmington, DE
19803, United States

Hours

Reviews

4.1
187 reviews
5 stars
123
4 stars
22
3 stars
9
2 stars
8
1 star
25

What are people saying?

AI-generated from recent customer reviews

Stylist Skill

Many customers praised specific stylists for their skills and ability to execute desired haircuts, with particular mentions of Donyelle, Robin, and Alissa.

Customer Service

Feedback highlighted a mix of positive and negative experiences regarding customer service, with some stylists being described as friendly and attentive, while others were noted for being unprofessional or dismissive.

Inconsistency

Several reviews pointed out inconsistencies in haircut quality, with some customers receiving excellent results while others experienced significant dissatisfaction, including uneven cuts and miscommunication about desired styles.

Wait Times

Customers frequently expressed frustration with long wait times, both for walk-ins and appointments, indicating a need for better staffing and scheduling.

Atmosphere

The salon environment received mixed reviews, with some customers appreciating the cleanliness and welcoming atmosphere, while others described it as outdated or dingy.
  • JR
    JJ Rapczynski
    Nov 6, 2025
    1.0
    Went for a walk in at 7 pm, sign says open until 8. Door was locked, lights on and hair dresser hid behind wall once she saw me.
  • BT
    B Tate
    Nov 6, 2025
    5.0
    alissa was great!
  • BJ
    Barbara Jackson
    Oct 15, 2025
    5.0
    Love Jamilah
  • DP
    Deborah Pote
    Oct 6, 2025
    5.0
    Donyelle is very talented designer and so easy to talk to. She makes me feel so great. Friendliness, cleanliness and a great new hair do . . . How could you not feel great!!
  • NW
    Nick Wood
    Sep 12, 2025
    1.0
    Gave them another shot after a 8 year break(because they gave me terrible cut) I gave them another shot but they screwed it up again! A nice smooth fade on one side and a angled taper on the other. I was livid! Josh was nice, but should have spotted it. Never going back, EVER!
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Frequently Asked Questions About Hair Cuttery

What services does Hair Cuttery in Wilmington, DE offer?

Hair Cuttery provides full-service hair salon offerings including haircuts, color, blow-out, and styling for women, men, and children, along with professional hair care products.

Where is Hair Cuttery located in Wilmington?

Hair Cuttery is located at 5607 Concord Pike, Wilmington, DE 19803, US.