Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills, friendliness, and ability to deliver desired results, particularly mentioning Donyelle, Robin, and Alissa.
Service Issues
Several reviews highlighted issues with service, including long wait times, unprofessional behavior, and dissatisfaction with haircut results.
Customer Experience
Customers expressed mixed feelings about their experiences, with some feeling welcomed and pampered, while others reported feeling rushed or ignored.
Haircut Satisfaction
There were numerous complaints about haircuts not meeting expectations, including uneven cuts and stylists not following customer requests.
PL
Philip Leach
4 days ago
5.0
Lauren at MarketSquare always does a great job!
RB
Rick Baun
5 days ago
5.0
It was a great cut and professionally done.
CA
Cynthia Albertini
6 days ago
5.0
Love Robin! Efficient and kind
WB
Wendy Brown
Dec 30, 2025
5.0
Great experience! Alexis did a great job and made me feel special. I’ll be back.
PB
Patricia Booth
Dec 22, 2025
5.0
I LOVE MY STYLIST ALEXIS - she is fantastic - the best. I will NOT let anyone else touch my hair!!
What services does Hair Cuttery in Wilmington, DE offer?
Hair Cuttery provides full-service hair salon offerings including haircuts, color, blow-out, and styling for women, men, and children, along with professional hair care products.
Where is Hair Cuttery located in Wilmington?
Hair Cuttery is located at 5607 Concord Pike, Wilmington, DE 19803, US.
What are the operating hours for Hair Cuttery at the Concord Pike location?
Hair Cuttery is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday 8:00 AM to 7:00 PM, and Sunday 9:00 AM to 6:00 PM.
Can I schedule an appointment at Hair Cuttery online or via an app?
Yes, you can book an appointment online at www.haircuttery.com or via the Hair Cuttery app available for iOS and Android devices.
Does Hair Cuttery accept walk-ins or require appointments?
Hair Cuttery welcomes walk-ins and does not require appointments, but scheduling ahead is also an option.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
Is Hair Cuttery wheelchair accessible at the Concord Pike location?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms.
What nearby dining options are available close to Hair Cuttery on Concord Pike?