Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Beth, Jules, and Agustin for their skills, professionalism, and ability to deliver desired results.
Customer Service
Feedback varied, with some customers highlighting friendly and attentive service, while others reported unprofessional behavior and long wait times.
Appointment Issues
Several reviews mentioned problems with appointment scheduling, including cancellations, no-shows, and long wait times despite having scheduled appointments.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the service received.
Atmosphere
The salon was generally described as clean and welcoming, contributing positively to the overall customer experience.
LT
Lavon Thomas
1 day ago
2.0
I had JD she tried her best I guess.... she needs to learn how to use clippers and cut African American hair... it's so uneven and patchy I'm upset only because my gut said NO when I seen her, but then this black woman that I was talking to who worked there I explained to her what I wanted and does this person cut my hair. She said oh you're fine in good hands she knows what she is doing, that was a bold face lie and she knew it lol it's okay sis i understand you work there.... however you should of been honest with me when I was checking in and explaining to you what I wanted.... I gave her two stars because she was nice and kept checking in to see if I like it I was coaching her along as best I could... low cut looks like I did it myself:(
JO
Jewel D Oskowiak
4 days ago
3.0
My overall experience was fair. The stylist did not seem interested in creating a relationship so that I could become her customer. She did not even tell me her name. She cut and styled my hair and that was it. I would have liked to return but her customer service was subpar.
CS
crxstxna saenz
Nov 6, 2025
1.0
Lovely people, horrible haircuts. Blondie chopped my hair instead of layering and hid it with hairstyling
PZ
Paul Zug
Sep 22, 2025
5.0
Went in for a haircut, got Ty as my stylist, she was awsome did my hair perfect and the lines and beard were amazing I will definitely be seeing her every 6 weeks. Damn though when did Hair Cuttery start charging 40.00 a cut?
DA
Daniela Alonso
Sep 5, 2025
5.0
I had an amazing experience with Jules today for my cut and color! He was so friendly, knowledgeable, and walked me through every step of the process. My hair looks and feels absolutely fantastic. What impressed me even more was how he managed to take such great care of me while also training and keeping the salon running smoothly at the same time. Truly a professional! I give him 10 stars — because of him, I’ll definitely be back.
Hair Cuttery is located at 3218 Kirkwood Highway Suite B208, Wilmington, DE 19808.
What services does Hair Cuttery offer?
Hair Cuttery offers full-service hair salon services including cut, color, blow-out, and styling trends for women, men, and children.
What are Hair Cuttery's hours of operation?
Hair Cuttery is open Monday 9:00 AM - 8:00 PM, Tuesday-Thursday 9:00 AM - 9:00 PM, Friday 9:00 AM - 8:00 PM, Saturday 8:00 AM - 7:00 PM, and Sunday 9:00 AM - 6:00 PM.
Can I schedule an appointment online or via an app?
Yes, you can book your appointment online at www.haircuttery.com or via the Hair Cuttery app available on iOS and Android for convenient booking and exclusive offers.
Does Hair Cuttery accept walk-in clients or is an appointment required?
Hair Cuttery accepts both walk-ins and appointments, so you can visit without prior booking if you prefer.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for individuals with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms to accommodate all guests.
Are there nearby places to eat before or after visiting Hair Cuttery?
Yes, nearby dining options include Ciao Pizza & Pasta for Italian cuisine, Tropical Smoothie Cafe for smoothies and American food, and Auntie Anne's Pretzels Prices Corner for quick snacks.
What nearby shops can I visit while at the Prices Corner Shopping Center?
You can visit several nearby shops such as Bath & Body Works, Rainbow Shops for women's clothing, and Payless ShoeSource for footwear while at Prices Corner Shopping Center.
Are there other beauty or wellness services near Hair Cuttery?
Yes, Nail Art offers nail salon services nearby, and there are other beauty stores like Bath & Body Works in the vicinity.