Great Clips in Wilmington, DE provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1812 Marsh Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Wilmington, DE!
Tony is one of the best,I really appreciate her talent.and her customer care
KM
kyle mcmahon
Sep 23, 2025
1.0
Checked in for an appointment via the website. When I arrived, Jen, who did not at all seem happy that I was there, checked me in and brought me to her chair. As I began taking out a photo to show her what I wanted, she began saying she’s not doing that. I showed her the picture - a high fade that great clips has been doing for me for over a year. She said “I’m not comfortable doing that”. I said, what do you mean? Do you not know how to do it?” She replied “I’m not comfortable doing that hairstyle”. I said, “a fade?? I’ve been getting it done at great clips for years.” She said she’s not doing it. I asked if someone else could and she said no, but a nice woman named Alize looked at the pic and said she could. After sitting there for a few minutes waiting for Alize to finish her customer, I decided I was done here.
I’d like someone to contact me regarding this horrendous customer experience. I’m confused why 6 other stylists at great clips had no problems doing a basic fade, but Jen is “not comfortable” with doing it.
I’d consider putting a menu up at each location and on the website on which haircuts the stylists “feel comfortable” doing so customers aren’t wasting their time checking in, driving to the store and waiting only to be told their “not comfortable” doing a basic fade learned like the 2nd day in school.
AR
Alex Rohrbach
Sep 9, 2025
1.0
First 2 times I had very happy with my haircut both times the hair stylist listened to what I wanted and they came out good. Now this last time I showed the stylist a picture of me with a hair
Cut I wanted. She told me that's what I have all ready which it wasn't so then I explained what I wanted. She completely butchered my hair . It looks nothing like the pic I showed her. Now I have to buy a wig. she must hate the job because she sucks. Thanksfor hair you cut it so shot it going to take six months to grow it back too the length I like it at!!
RM
Richard Matheson
Aug 7, 2025
5.0
Toni is the best. Very professional. She is better than some of the high-end salons. She's warm, wounderful and a pleasure to deal with. I'd recommend everyone to go Great Clips.
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips at 1812 Marsh Rd offer?
Great Clips offers haircuts for men, women, and kids, beard trims, bang trims, shampooing, blow drying, styling, and select salons provide perm services.
How can I skip the wait time at Great Clips?
Use Online Check-In via the Great Clips app or website to add yourself to the waitlist and receive ReadyNext text alerts when your wait time reaches 15 minutes.
Do I need an appointment to get a haircut at this Great Clips location?
No appointment is necessary; Great Clips operates on a walk-in basis, but Online Check-In can save you time by adding your name to the waitlist.
What are the operating hours for Great Clips at 1812 Marsh Rd?
The salon is open Monday to Friday from 9 AM to 7 PM, Saturdays 9 AM to 5 PM, and Sundays 9 AM to 4 PM, with holiday closures on Thanksgiving and Christmas Day.
Does Great Clips at this location offer hair coloring or specialty haircuts?
Great Clips salons do not provide hair coloring services but do offer specialty haircuts like fades and tapers to suit your style preferences.
What payment methods are accepted at Great Clips, 1812 Marsh Rd?
Great Clips accepts payment via MasterCard and Visa credit cards.
Are there any nearby gyms where I can work out before or after my haircut?
Yes, 9Round Fitness and Anytime Fitness Wilmington are nearby gyms where you can fit in a workout around your salon visit.
Can I grab a coffee or a bite to eat before or after my haircut near Great Clips?
Nearby options include Brew HaHa coffee shop and Famous Joe's Tavern, a sports bar and restaurant, both great places to relax before or after your haircut.
Are there places near Great Clips where I can shop for health supplements and vitamins?
GNC Live Well nearby offers vitamins and supplements, making it convenient to visit on the same trip as your haircut.
Is it possible to purchase haircare products at Great Clips or nearby stores?
Great Clips offers exclusive branded haircare products along with popular commercial brands; additionally, Walgreens nearby also carries hair supply products.