Great Clips in Middletown, DE provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 611 Middletown Warwick Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Middletown, DE!
Customers reported mixed experiences with stylists, with some praising specific stylists like Joselyn and Amber for their skills, while others had negative experiences with stylists like Michael and Constance.
Customer Service
Feedback highlighted both positive and negative customer service experiences, with some customers appreciating friendly staff and others reporting rudeness and unprofessional behavior.
Wait Times
Many customers expressed frustration with long wait times, particularly when using the online check-in system, while some noted quick service during less busy times.
Cleanliness
The establishment was generally described as clean, although some reviews mentioned issues with cleanliness and maintenance.
Appointment Issues
Several customers faced difficulties with the online appointment system, including inaccurate wait times and inability to check in.
SC
Steve Cesari
Nov 11, 2025
5.0
Awesome experience from the moment I walked in! Jocelyn, the manager, greeted me with sincere gratitude when I walked in and gave me a great haircut. She seemed to really care about her employees as well. Great location, I will be back!
PS
Prabodh Shah
Oct 17, 2025
5.0
I have been going to this Great Clips shop for over five years. I go here because of excellent hair cut I get from Joselyn.
AR
Antony Romar
Sep 19, 2025
1.0
Michael messed up my haircut and has very bad attitude behaves as if he is doing a favor ,avoid Michael at all cost . Lucy tried to fix the mess but still terrible experience. Stay away from Michael at this store
If you want to ruin your hair go to Michael.
I asked for 1,1.5 on back and sides and lengthy top. He did not listen and did 1 on all sides and cut top hair too short , when asked he said he can’t do it, worst behavior.
Never had a bad experience earlier in this store . This is the first time
KM
Kenneth Murray
Sep 14, 2025
5.0
Dorilyn was professional and skilled. She made suggestions that no one else in the shop had ever made before. I asked her to make sure her suggestions were included in my profile for future visits. I am happy with my cut.
JF
Jeremy and Kelly Fink
Aug 31, 2025
5.0
The staff at this location are great. Extremely personable and they do a great job for our family’s hair cut needs. I really appreciate that they have notes on each of our haircut styles as I HATE describing what I like, lol. I also like the ability to check-in on the app and check out wait times so I can plan accordingly.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips at 611 Middletown Warwick Rd offer?
Great Clips offers haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Additional services include shampoo, blow dry, styling (like updos), and some salons offer perms.
Is an appointment necessary at Great Clips, or can I walk in?
Great Clips is a walk-in salon where no appointment is necessary. You can walk in anytime during business hours or use the Online Check-In to reserve your spot in the salon's waitlist.
How does Online Check-In work at Great Clips?
Online Check-In lets you add yourself to the waitlist, view estimated wait times, and sign up for ReadyNext text alerts that notify you when it's your turn, saving time waiting at the salon.
What are the business hours for Great Clips at this location?
Monday through Friday, Great Clips is open from 9 AM to 7 PM; Saturdays from 8 AM to 5 PM; Sundays from 9 AM to 5 PM. The salon is closed on Thanksgiving and Christmas Day and has special holiday hours on some other dates.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are there any discounts or coupons available for haircuts at Great Clips?
Discounts may be offered occasionally, but prices are set locally by the independently owned salon. Check with the specific salon or their website for current promotions.
Can I request a specific stylist using Online Check-In?
No, requesting a stylist is not available via Online Check-In, but you can request a stylist upon arrival. Using Clip Notes, any stylist can give you a consistent haircut based on your preferences.
What nearby places can I visit before or after my appointment at Great Clips?
Nearby, you can visit T-Mobile for mobile needs, Kay Jewelers for jewelry shopping, or grab a coffee at Starbucks. For dining options, Jersey Mike's Subs and Waffle House are close by, making it convenient to combine errands or meals with your haircut visit.
Are there any grocery stores or pharmacies near Great Clips?
Yes, ALDI USA supermarket and Walgreens pharmacy are nearby, so you can conveniently shop for groceries or pick up essentials before or after your salon visit.
What entertainment or fitness options are near Great Clips that guests might enjoy?
Nearby you can visit the Redbox kiosk for video rentals, work out at 9Round Fitness gym, or have a meal at The Greene Turtle sports bar. These spots offer chances to relax or stay active around your hair appointment.