Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Mixed reviews on haircut quality; some customers received excellent cuts while others reported significant dissatisfaction and uneven results.
Staff Professionalism
Staff demeanor varied; some customers praised the friendliness and professionalism of stylists, while others experienced rudeness and unprofessional behavior.
Appointment Issues
Frequent complaints about appointment management, including long wait times and being turned away despite having scheduled appointments.
Cleanliness
Concerns raised about cleanliness and sanitation practices within the salon, with reports of hair and dirt left on tools and floors.
Customer Experience
Overall customer experiences were inconsistent, with some expressing satisfaction and loyalty, while others vowed never to return due to negative encounters.
DH
Daniel Hill
4 days ago
5.0
Nora was great! Quick in and out for a simple buzz. Great experience and great service overall! Thanks!
RR
robert
Jan 4, 2026
1.0
2 times i walked in in 2 weeks and once a month ago and both times at 2pm the ladies in there say they can't do walk-in they are short staffed...why advertise walk-ins and immediately turn people away this place used to be good years ago I used to get my hair cut all the time walk-ins its sad over the years how the company has become
DC
Daniel Cho
Jan 2, 2026
1.0
This was the worst experience I’ve ever had. I specifically asked for a light trim! Just a little off the back and sides, and to keep the top and front long. Instead, they completely misunderstood what “trim” means and cut 3–4 inches off the top, leaving me with what looks like a buzz cut.
In all my years of going to barbershops and beauty salons, this has been by far the worst haircut I’ve received. Now I have to wait over a month for my hair to grow back. I strongly do not recommend this place. They clearly don’t know how to cut hair properly. Stay away!
JT
Jennifer Toscano
Dec 29, 2025
5.0
Brought my 8 year old in cause of some knots and issues brushing. I only have 1 usable hand right now so it's hard for me to help her. Lorraine was amazing with her patience and she got all the knots out.
FW
Faith W
Dec 19, 2025
5.0
Nor slayed my hair, if you like an alternative style cut or color service 100% book them!!! 💕💕 shampoo was fire, service was quick and again I'm very happy with the result of my haircut! Thank you!!
Hair Cuttery is located at 1009 Governors Place Building 10, Bear, DE 19701.
What services does Hair Cuttery offer?
Hair Cuttery offers full-service hair salon treatments including cut, color, blow-out, and styling for women, men, and children, as well as professional hair care products.
What are Hair Cuttery's operating hours?
Hair Cuttery is open Monday, Wednesday, Thursday, and Friday from 8:00 AM to 8:00 PM; Tuesday from 8:00 AM to 5:00 PM; Saturday from 9:00 AM to 7:00 PM; and Sunday from 9:00 AM to 6:00 PM.
Can I walk in for a haircut at Hair Cuttery, or do I need an appointment?
Hair Cuttery accepts walk-ins but appointments can also be scheduled via their app, website, or by calling the salon.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for customers with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, and welcomes all customers including those from the LGBTQ community and families with children.
How can I book an appointment at Hair Cuttery?
You can book an appointment at Hair Cuttery using their app available on iOS and Android, through their website, or by calling the salon directly.
What nearby dining options are available around Hair Cuttery?
Nearby dining options include Little Caesars Pizza, Milan's Real Philly Cheesesteaks and Hoagies, Wings To Go, New Great Wall (Chinese restaurant), Bento Sushi, and SNOWFOX.
Are there entertainment and shopping venues near Hair Cuttery?
Yes, nearby venues include GameStop and Governors Square - GameStop for games and electronics, RadioShack for electronics and mobile phones, ShopRite supermarket, and Funcity Adventure Park for family entertainment.
What other health and beauty services are available near Hair Cuttery?
Nearby you can find Top Nails for beauty supplies, Bear Chiropractic Center and Alexander Bohatiuk, DC for chiropractic services, and Klash302 beauty salon and spa.