Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customers reported a mix of experiences with service quality, with some praising specific stylists for their skills and professionalism, while others expressed dissatisfaction with rushed or uneven haircuts.
Customer Experience
Several reviews highlighted issues with customer service, including long wait times, unprofessional behavior from staff, and problems with appointment management.
Cleanliness
There were complaints about the cleanliness of the salon, with some customers noting hair and debris left on the floor and unclean tools.
Staff Attitude
While some customers praised the friendliness and professionalism of certain stylists, others reported negative interactions with staff, including perceived rudeness and lack of attention.
Appointment Issues
Multiple customers experienced problems with appointments, including being turned away despite having scheduled times and being told the salon was closed early.
GO
Gene Olmo
Oct 30, 2025
5.0
Very prompt, gentle, safe and kind service
CM
carol maloney
Sep 6, 2025
5.0
She was very professional and knowledgeable on how to approach my haircut. My hair was very uneven before cut due to a cousin's attempt to cut my hair a couple of months earlier. She repaired it for me rapidly. Price very reasonable. Good job!!!
MM
Marie
Aug 20, 2025
4.0
Very good staff and good hair cuts
KM
Katie McMonigle
Aug 4, 2025
5.0
Loraine is my go to since I found her. I have always been picky about my hairdressers and haven't found one that I like for years until I went to Loraine on a whim one day. Wonderful personality! The only hairdresser I've ever looked forward to having a conversation with lol 😆 will be bringing my mother and my daughter to her as well from now on! Shes skilled at what she does and makes you feel like more than just a client!
NO
Nicholas Owens
Aug 4, 2025
1.0
After being in and out in 16 minutes for a whole head and beard trim I noticed tons of variance in my hair lengths. My beard which was supposed to be a 5 for has whole sections which are longer and shorter than others. I was left with tons of hair all over me and sent back to work with barely a brush or hairdryer moment to clean me off. I felt so rushed that even after leaving a 30% tip my immediate next move was to go to amazon and order stuff to cut my hair myself. Between all of this and the last 2 times, with a different person, when I was left with patches so obvious in the back my boss commented on my appearance, I will never step foot in this place again.
Hair Cuttery is located at 1009 Governors Place Building 10, Bear, DE 19701.
What services does Hair Cuttery offer?
Hair Cuttery offers full-service hair salon treatments including cut, color, blow-out, and styling for women, men, and children, as well as professional hair care products.
What are Hair Cuttery's operating hours?
Hair Cuttery is open Monday, Wednesday, Thursday, and Friday from 8:00 AM to 8:00 PM; Tuesday from 8:00 AM to 5:00 PM; Saturday from 9:00 AM to 7:00 PM; and Sunday from 9:00 AM to 6:00 PM.
Can I walk in for a haircut at Hair Cuttery, or do I need an appointment?
Hair Cuttery accepts walk-ins but appointments can also be scheduled via their app, website, or by calling the salon.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for customers with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, and welcomes all customers including those from the LGBTQ community and families with children.
How can I book an appointment at Hair Cuttery?
You can book an appointment at Hair Cuttery using their app available on iOS and Android, through their website, or by calling the salon directly.
What nearby dining options are available around Hair Cuttery?
Nearby dining options include Little Caesars Pizza, Milan's Real Philly Cheesesteaks and Hoagies, Wings To Go, New Great Wall (Chinese restaurant), Bento Sushi, and SNOWFOX.
Are there entertainment and shopping venues near Hair Cuttery?
Yes, nearby venues include GameStop and Governors Square - GameStop for games and electronics, RadioShack for electronics and mobile phones, ShopRite supermarket, and Funcity Adventure Park for family entertainment.
What other health and beauty services are available near Hair Cuttery?
Nearby you can find Top Nails for beauty supplies, Bear Chiropractic Center and Alexander Bohatiuk, DC for chiropractic services, and Klash302 beauty salon and spa.