Wesley, Kelsey, and other stylists received high praise for their skills in haircuts and color, with many clients expressing satisfaction with their results.
Customer Service
While many reviews highlighted friendly and attentive staff, some customers reported issues with appointment scheduling and communication.
Atmosphere
The salon is noted for its welcoming and vibrant environment, contributing to a positive overall experience for clients.
Mixed Experiences
Some clients had negative experiences, particularly with specific stylists, leading to dissatisfaction with their hair results.
Loyal Clientele
Many customers expressed loyalty to the salon and specific stylists, indicating a strong repeat business and positive relationships.
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Shantel Tee
Oct 17, 2025
5.0
Wesley was Amazing! I absolutely LOVE my hair 😍 Will def come again
DC
Darcy Collins
Sep 20, 2025
5.0
I moved to DC 4 years ago, and one of the hardest things for me was finding a new stylist. I tried so many different salons and nothing ever felt quite right. About a year ago, I found Ferro Salon from an article on DC salons and I’ve been going here ever since. I looked over the “Team” bios on their website and thought Kelsey would be a great fit for me. I get my hair colored and like to try new things. Kelsey has a great eye for color and I couldn’t be happier with the whole team at Ferro salon. Highly recommend !
LS
Lillie Stephens
Sep 12, 2025
1.0
I had an awful experience getting a haircut with Bianca. I showed her several pictures of myself with the bangs I wanted, and she was unable to execute it. She kept trying to fix them, so she spent well over an hour on one side of my bangs alone. However, she spent so long on the bangs that she neglected to give me the layers that I wanted throughout the rest of my hair. I spent 2 1/2 hours total at the salon, and I left with horrible bangs and without the rest of my hair even being styled.
When it became clear that the haircut wasn't going well, she tried to place the blame on me for a miscommunication, even though I showed her multiple pictures. She eventually admitted she messed up and "should have gone with her instincts." My bangs looked so bad that she told me to let them grow out for a couple of weeks and then come back for her to try and fix them later. She used the word "salvage" -- not a word you ever want to hear your hair stylist say.
EA
Evelin Aguilera
Sep 7, 2025
5.0
Loved my haircut by Ileana! Ileana’s attention to detail is outstanding - she cut my hair exactly how I wanted!
MC
Misty Cook
Aug 16, 2025
5.0
If you are looking for a stylist who listens to what kind of color you want and is able to deliver? It is clear, Wesley is an artist — look no farther for a colorist. I explained what I wanted (I want my natural color to blend into the blond. I wanted depth. I wanted the blonde but not to be my entire head) and he got to work! It was like a lightbulb - he knew exactly what I wanted.
The team was also so kind and the energy was amazing. Clients arrived were greeted like family. It was clear that they have a very loyal customer base. I had an incredible experience and found my new stylist! Thank you!! 😊