Diptyque Georgetown

Reviews

• DC

  Desiree Carey

  4 days ago
  5.0
  Absolutely flawless service in a beautiful location!
• RF

  Robyn Fuller

  Mar 23, 2026
  5.0
  Lovely store with lovely associates (and puppy)! I hadn't realized Diptyque sold journals! They're so pretty the company should display them more- especially these days when people are trying more analog ways to express themselves. I'd definitely return here whenever I come to DC!
• HE

  Hilary Eisenberg

  Mar 22, 2026
  5.0
  I’ve always had a wonderful experience here! The staff is lovely and helpful. My wallet would probably protest this review, but the store experience just makes me love their candles and perfumes more than ever.
• DM

  DeMario Montez

  Mar 2, 2026
  1.0
  Diptyque Georgetown was one of the most disappointing retail experiences I've had. I visited for candle refills and stood in the store for over 15 minutes without being acknowledged. One sales associate eventually helped me after finishing with another customer, which I appreciated. However, two other associates behind the counter did not acknowledge me at all. What made the situation particularly concerning was that when white customers entered the store, they were immediately greeted and assisted. As a Black customer, the difference in treatment felt noticeable and uncomfortable. At a brand like Diptyque--where customer experience is part of the product--this kind of disparity is unacceptable. I've visited Diptyque locations in multiple countries and have never experienced this level of disregard. This visit felt dismissive and unwelcoming, and it has significantly changed my perception of this location.
• JX

  Joy Xie

  Feb 22, 2026
  5.0
  Has gone shopping at Diptyque Georgetown for a few times and specifically want to drop a note for Lu as she’s one of the best perfume store shopping guide ever!!!!! Always so patient, listens to all your descriptions for what is desired and make really good recommendations! She also makes me aware of any special products sales so that I won’t miss it. Appreciate that so much! Her service really makes the shopping experience soooo enjoyable. Would definitely visit more!