From the moment you enter our spa you will feel a wonderful sense of serenity. Housed in a former chapel, the spa’s contemporary design incorporates some unique features such as the illuminated foundations of a former 14th-Century church, displayed below the glass floor of the lobby. Spread over two floors, the spa enjoys a gentle and soothing atmosphere enhanced by the tranquil design and attentive care of our talented therapists. Having swapped your shoes for slippers and enjoyed a cup of herbal tea, you will be shown to the changing rooms and then to the Tea Lounge where you can relax before your treatment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.