SEPHORA

Reviews

• DE

  Daneelia Edwards

  today
  5.0
  I went into Sephora today with no vision, but a dream. Nio (he/him) helped that dream come true. I’ve never been into makeup but I decided recently I wanted to test it out and see what works for me. As soon as I walked into the store I asked Nio for help finding the right foundation, concealer, primer, and blush. There was no delay in his assistance. He gave me a ton of good advice about the best brands he recommends, the pros and cons, and made sure to always ask me how I feel about everything. The support Nio gave me as a customer with no clue what they were walking into was so greatly appreciated. I walked out of Sephora with a better purpose because of Nio. He is the embodiment of good customer service. Thank you, thank you, thank you Nio!
• KM

  Karen Marino

  Apr 5, 2026
  1.0
  Went in to pick up an online order on 4/3/26. As my daughter and I walked in, an associate in the front looked DIRECTLY at us walking in and didn’t say a word to us. Another customer right behind us walked in, and the same associate gave her a warm “Welcome in!” Went to go check out, and the associate who rang us out wasn’t too pleasant either. Terrible customer service.
• LT

  Lisa Trotta

  Mar 18, 2026
  5.0
  Clean store, good selection, great customer service by Austin at Evergreen Walk in South Windsor.
• LT

  Like That

  Mar 10, 2026
  5.0
  I took longer finding parking than I did picking up my order. I waited less than a minute before a floor associate came over to assist with my online pick up. Very helpful and quick service.
• TR

  Trinity Robles

  Mar 2, 2026
  1.0
  Unnecessarily rude staff member, walked in and didn’t know she was talking to me initially so i kept walking and when i looked over she had the dirtiest look on her face along w a hand gesture. absolutely NO need for all that👎mean girl behavior