Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
261 reviews
5 stars
202
4 stars
31
3 stars
17
2 stars
4
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, knowledgeable, and helpful, there were also several reports of dismissive or rude behavior from some employees.
Product Knowledge
Numerous reviews highlighted the staff's expertise in product recommendations and their willingness to assist customers in finding the right items.
Store Experience
Customers enjoyed the overall shopping experience, noting the welcoming atmosphere and the ability to test products, although some mentioned issues with staff availability.
Mixed Reviews
Despite many positive experiences, a few customers expressed dissatisfaction with specific interactions and the handling of returns.
- DODan OJan 3, 20265.0My wife and I went for their end of the year sale there was a line but definitely worth the wait! Staff was very professional and friendly.
- MKMike KordowskiDec 31, 20255.0Anil is AMAZING. He was so well informed about the products, professional & kind.
- OCOlivia CardoneDec 5, 20253.0Usually I have great experiences here but the woman with the glasses and the green sweater was so dismissive and unfriendly at the register today that it made me want to return what I got. Won’t name names but do better please.
- CDcorkscrew duckNov 13, 20252.0I love the brand but I don't like the customer service. People need to be less insecure and actually do their job.
- DDDaniNov 6, 20253.0I really love Lush products. I have been to many of their stores throughout the states. Westfarms Mall has some of the rudest employees I’ve ever encountered. On my last visit, the employee was more concerned with applying the facial mask than delivering customer service.
Frequently Asked Questions About Lush Cosmetics Westfarms Mall
What are the main products offered at Lush Cosmetics Westfarms Mall?
Lush Cosmetics Westfarms Mall offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What are the store hours for Lush Cosmetics Westfarms Mall?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Westfarms Mall offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is proof of COVID-19 vaccination required to shop at Lush Cosmetics Westfarms Mall?
No, proof of vaccination is not required to enter the store.
Where is Lush Cosmetics Westfarms Mall located?
It is located at 404 Westfarms Mall, Space C127, Farmington, CT 06032, United States.
What payment methods are accepted at Lush Cosmetics Westfarms Mall?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, financing, Mastercard, PayPal, Samsung Pay, and Visa.
Are there nearby stores where I can shop for toys before or after visiting Lush Cosmetics?
Yes, nearby toy stores include Go! Calendars, Toys & Games, LEGO, Lego Store, and Disney Store, all located within Westfarms Mall, providing a fun shopping experience before or after your visit to Lush Cosmetics.
Where can I find places to eat or drink near Lush Cosmetics Westfarms Mall?
Nearby dining options include Gong Cha, a bubble tea cafe, Pinkberry Westfarms for ice cream and frozen yogurt, and Sweet Galaxy, a candy store and chocolatier, perfect for a treat before or after shopping.
Are there eyewear stores close to Lush Cosmetics at Westfarms Mall?
Yes, nearby eyewear and optician services include LensCrafters and Warby Parker, which you can visit for your optical needs when shopping at Westfarms Mall.
Does Lush Cosmetics Westfarms Mall support environmentally friendly products and practices?
Yes, Lush Cosmetics offers over 35% packaging-free products (‘naked’), uses mostly recycled and recyclable packaging, and is committed to ethical and cruelty-free product practices.