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Lush Cosmetics Westfarms Mall

4.6
(264 reviews)

Business Details

404 Westfarms Mall, Farmington, CT
06032, United States
(860) 521-3436
http://www.lush.com

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Westfarms Mall
404 Westfarms Mall, Farmington, CT
06032, United States

Hours

Reviews

4.6
264 reviews
5 stars
205
4 stars
31
3 stars
17
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Dasha, Princess, and Rae.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported negative experiences with specific employees being dismissive or unhelpful.

Product Knowledge

Customers appreciated the staff's expertise in product recommendations and their willingness to assist with finding suitable items.

Store Environment

The store atmosphere was generally described as welcoming and pleasant, although some customers noted issues with staff engagement during busy times.
  • AC
    Alyssa Clarke
    Feb 14, 2026
    5.0
    The workers there are so nice. Big shout out to Ty he was so helpful!
  • NR
    Nida Rana
    Feb 9, 2026
    5.0
    Customer Service is A++ A group of students and I visited the location for a school assignment, and everyone was so kind and respectful. We got to see the amazing products, each with a great scent, while seeing how Lush highlights its surrounding community. We went during Black History Month, and there were so many ways to get involved, showing how the company stands for its values. The employee (Shoutout Tia!) was the sweetest person ever and seemed to love her job. We were given a body scrub freebie, and I'll definitely be going to buy the full size ASAP
  • JE
    Jeanette Epps
    Jan 31, 2026
    5.0
    Loved visiting this store; the employee Null was so so sweet
  • DO
    Dan O
    Jan 3, 2026
    5.0
    My wife and I went for their end of the year sale there was a line but definitely worth the wait! Staff was very professional and friendly.
  • MK
    Mike Kordowski
    Dec 31, 2025
    5.0
    Anil is AMAZING. He was so well informed about the products, professional & kind.

Frequently Asked Questions About Lush Cosmetics Westfarms Mall

What are the main products offered at Lush Cosmetics Westfarms Mall?

Lush Cosmetics Westfarms Mall offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Westfarms Mall?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Lush Cosmetics Westfarms Mall

Lush Cosmetics Westfarms Mall partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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