Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal Service
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
246 reviews
5 stars
205
4 stars
21
3 stars
7
2 stars
6
1 star
7
What are people saying?
AI-generated from recent customer reviews
Atmosphere
Customers consistently praised the relaxing and beautiful atmosphere of the spa, highlighting its cozy and tranquil environment.
Service Quality
While many customers enjoyed excellent services, there were notable complaints about inconsistent quality, particularly with nail services and massages.
Customer Experience
Feedback indicated a mix of positive and negative experiences with customer service, including instances of staff being accommodating and friendly, contrasted with reports of poor communication and handling of appointments.
Value for Money
Several reviews mentioned that the services were perceived as overpriced, with some customers feeling that the quality did not match the high prices.
Treatment Variety
Customers appreciated the variety of treatments offered, particularly facials and massages, although some expressed disappointment over specific services being removed from the menu.
- ATAmy TroyerNov 16, 20255.0Amazing day here!
- TSTiffany ShockleeNov 3, 20255.0As a massage therapist, I am quite picky about massage. I’m not typically a spa person, but I LOVE this place. It is special in every way. Everyone who works there is so nice. The front desk is helpful and warm. Every massage therapist and esthetician I’ve seen is highly skilled, kind, and genuinely caring. Massage sessions feel very personalized and unique, each therapist really listened to my requests and tailored the massage to me. I don’t know much about esthetics, but I learn something new every time I’ve gone, and feel the whole body relaxation benefits, way beyond just having a glowing face. The atmosphere is also really cozy and inviting. I’m so grateful to have had some generous gift certificates to this place this year. Now my family knows what to get me for every birthday :)
- NMNori MorrisOct 25, 20255.0Always love the atmosphere. Has fast great service. I'm never disappointed. However don't use Google maps because the directions are way off, get the cross streets from the staff, that's how I find them
- POPam OlsonOct 17, 20255.0Had a relaxing, calming massage preceded by a soft brush exfoliation. The spa is a very pleasant building and location.
- VSVance SchuringSep 12, 20251.0We initially had a good time there on a day date for my wife and I but when her nail chipped within a day of getting them things fell apart. She called to let them know and see if she could try to get it fixed and the lady on the phone also told of a story of how she had gotten her daughter a manicure there and had the same thing happen. Almost like it was acceptable that this happened and happened often. She then went today (9/12) to get them fixed and they told her 8 out of her 10 nails needed to be fixed… but that the other 2 were alright… even when you can see they were almost see through in part of them and in rough shape. Then the nail tech put on the wrong nail color even after my wife told her they were different colors compared to the original color, she told her it’s just that they needed a second coat… ended up being an orange compared to a red… lets just say she had to then take off the new nail paint. She assured my wife it was an easy fix, just had to removed the 8 new nails that were just painted, said again she wasn’t going to fix the other 2 even when my wife pointed out that they needed to be done and she told my wife no. She said the encounter was extremely awkward as the nail tech didn’t talk to her much the whole time and hardly made eye contact. She ended up staying there almost an hour just to get her nails “fixed” and when she got home, the new nails looked like crap and you could see through 3 of them on the corners of the nail bed. Overall, this was a situation that should have and could have been prevented especially when 8 out of the 10 nails needed to be fixed and they could have just fixed them all, said they were sorry but instead they treated her like she didn’t know what she was talking about and were rude. For as much money as they charge, $175 for both of us and a tip, we will not be going back there and I won’t be buying my wife any more gift cards to this location. Very disappointed is an understatement.
Frequently Asked Questions About Woodhouse Spa - Golden
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 20 minutes prior to your scheduled appointment time. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable, and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How can I make a reservation at Woodhouse Spa - Golden?
To guarantee your preferred spa appointment time, it is recommended to schedule your experience well in advance either online or by phone. A credit card is required to secure your reservation.
What should I do when arriving for my spa appointment?
Please arrive 20 minutes before your scheduled time to relax and prepare. You will be provided with spa robes, slippers, private lockers, and beverages. Late arrivals may reduce your treatment time and full charges will apply.
What is the cancellation policy for spa appointments?
Cancellations or rescheduling must be made at least 24 hours in advance to avoid fees. For spa packages or multiple treatments over 2 hours, a 48-hour notice is required. No-shows are charged the full service value.
Are there any age restrictions or requirements at the spa?
Guests of all ages are welcome, but some services may require parental consent before they can be provided. For a peaceful environment, only those receiving services should accompany the guest.
What payment options does Woodhouse Spa - Golden accept?
Payments can be made using cash, Visa, Mastercard, Discover, and American Express. Gift cards are also accepted for products and services but cannot be used to purchase other gift cards.
What brands of products does the spa use and sell?
The spa uses and offers products from brands including Babor, SkinCeuticals, FarmHouse Fresh, Spinster Sisters, Phytomer, footlogix, Serene House, CND Nail Products, Baby Foot, and Dr. Dennis Gross Skincare.
Does Woodhouse Spa - Golden have wheelchair accessible restrooms?
Yes, the spa has restrooms that are wheelchair accessible to accommodate guests with mobility needs.
What nearby places can I visit before or after my spa treatment?
You can visit Miners Mesa, a local landmark and historical building, and the Golden Bike Shop for outdoor activities or shopping. Both are conveniently near the spa and offer enjoyable experiences to complement your visit.
Are there other wellness services near Woodhouse Spa - Golden?
Yes, nearby wellness options include Golden Healing Arts for naturopathic holistic care, Acupuncture Specialists of Golden, and Massage-to-Health for massage therapy services.
How can I use the nearby transit options or local landmarks to find Woodhouse Spa - Golden?
Using nearby landmarks like Miners Mesa or local businesses such as Golden Bike Shop can help orient you. Additionally, asking locally about nearby real estate offices like 5280 Estate Solutions can assist with directions to the spa at 714 Cheyenne St in Golden, CO.