Staff Quality
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their ability to provide personalized recommendations and create a welcoming atmosphere.
Massage Experience
Many reviews noted exceptional massage experiences, with specific therapists receiving high praise for their techniques and effectiveness in addressing customer needs.
Atmosphere
The spa environment was frequently described as calming, clean, and inviting, contributing to a positive overall experience for clients.
Customer Service
The front desk staff received numerous compliments for their helpfulness and professionalism, enhancing the overall customer experience.
Value Concerns
Some customers expressed dissatisfaction with pricing and upselling practices, indicating a desire for more transparency and value in services.