5 Star Salt Caves Wellness Center

Reviews

• AA

  Amadia Al-Amin

  Dec 28, 2025
  1.0
  This was the opposite of what i consider a relaxing spa day. although the staff were decently nice, the building itself is very overstimulating. The lobby is very loud with no courtesy for quiet, with little instruction i was told to take my shoes off and go into the salt cave which was so cold and kept getting interrupted by staff so it was hard to relax. then came our massages, again with chaos in the lobby, the massage was decent. by this time i am 10% physically relaxed and still tense from the lack of spa day environment. Will not be coming back.
• JK

  jenny kehm

  Dec 26, 2025
  1.0
  My own service was positive; however, I am leaving this review based on what I observed occur with another customer. She informed staff that she was not feeling well and asked about her options. She was told she could either proceed with the treatment or be charged under the cancellation policy, so she elected to proceed. Minutes later, staff said they were uncomfortable continuing the service and canceled it. Despite the cancellation being initiated by the business, the customer was charged a fee rather than receiving a full refund. When this was questioned, the owner responded defensively, asserting that any business would charge a cancellation fee. The issue, however, is that the customer did not cancel the service, the business did. Ultimately it was the owners defensiveness and unprofessional response that led to this one-star review.
• SP

  Stephanie Pham

  Dec 8, 2025
  5.0
  Let me start off by saying 5 Star Salt Caves spa offers the most amazing massage service. I felt deeply relaxed afterward with a quiet mind. I got a full body massage from Nina who worked her magic hands. She knew all the areas of tension and worked on my back, neck, shoulders arms and legs. Nina has good energy and her massage techniques are superior. I worked out a few days ago and she massaged all my aches and pains (and the holiday stress too) out of my body. I usually booked in the afternoon for couple massage, but tonight I thought I’d try an evening massage and it was so magical. The music, lighting and the whole ambience was super relaxing, calming, holiday festive and just pure magical looking place. Andrew at front desk who checked me in made me feel welcome. The staff were friendly when they brought me back to the sauna and walked me through the process. I will be back for sure.
• CH

  Cora Hyland

  Nov 23, 2025
  5.0
  My husband surprised me with the Romance Package for our anniversary, and it was pure magic! We loved every service, from the amazing couples massage to the instantly relaxing salt caves and the bonus infrared sauna. After working long hours, we were so grateful for this peaceful, rejuvenating experience. The spa is beautiful, and we felt wonderfully cared for throughout each session. We truly enjoyed ourselves! Highly recommend this wonderful spa and can't wait to return!
• NP

  Nadia Patry

  Nov 22, 2025
  5.0
  Friend and I both did the total wellness package, and every service was fantastic. Was a highly relaxing and restorative experience. I highly recommend!!!

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