We are excited to bring our expertise and passion for men's and women's grooming to the Castle Rock community.
Customers can expect experienced barbers, a welcoming atmosphere, and exceptional service. With the addition of this third location, Novo hopes to cement further its reputation as the go-to spot for top-notch grooming services in Colorado.
Stop by for a haircut, shave, and stay for the local shopping and restaurants nearby.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.