Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal Service
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Castle Pines
880 West Happy Canyon Rd, Castle Pines, CO
80108, United States
Hours
Reviews
4.4
225 reviews
5 stars
175
4 stars
15
3 stars
6
2 stars
7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the quality of massages and facials, highlighting specific therapists as exceptional.
Customer Experience
Several reviews noted a welcoming atmosphere and friendly staff, contributing to a relaxing experience.
Management Issues
Some customers expressed dissatisfaction with management's handling of complaints and service issues, particularly regarding gift card acceptance and appointment policies.
Facility Ambiance
The spa's ambiance was frequently described as calming and beautiful, although some noted it felt crowded at times.
Mixed Feedback on Pricing
While many felt the services were worth the price, others criticized the cost relative to their experiences, particularly regarding service time and upselling.
- BHBilly HamptonNov 9, 20255.0Sierra is more than phenomenal. Only place I’ll get a massage. Detail oriented and a friendly person!
- BBBarbara BervSep 13, 20255.0I had a facial with Ashley yesterday and she was terrific. I had the glacial massage and she did a great job. I have rosacea on my cheeks and she gave me some excellent advice. I highly recommend her. Barbara
- HAHailey Van AukenSep 7, 20255.0Sylvia and Stephanie are nail miracle workers! I came in for a manicure after getting my nails absolutely botched by dip at another place, and Sylvia genuinely transformed my nails. They look so lovely and now I’m OBSESSED. Went back the next day for my pedicure and Stephanie was so meticulous and lovely. I won’t go anywhere but Woodhouse to get a mani or pedi. Their service is the BEST!
- AMAunt MelAug 28, 20253.0This is a nice spa. Giving three stars as I just had a facial where they upsold me on scraping my face and removing my facial hair. A bunch of hair was left on my upper and lower lip. For the cost, time should be taken to do it right. I need to wax after this, which defeats the purpose of that treatment. The people are nice, so is the facility. I like the quiet room to wait in. I won't get that upgrade again, but will go back.
- GSGina SchreckAug 25, 20254.0For a small day spa , it is nice for a massage or facial. It was a bit crowded in the relaxation/waiting room so it felt more like a doctor’s office. I wish there were other options for before and after.
Frequently Asked Questions About Woodhouse Spa - Castle Pines
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What types of spa services does Woodhouse Spa - Castle Pines offer?
Woodhouse Spa - Castle Pines offers massage services, facial services including hydrafacials and Cyro Firming Facials, body treatments, nail services, waxing services, and skincare products.
How can I make a reservation at Woodhouse Spa - Castle Pines?
Reservations can be made online via their booking website or by calling their local phone number. Credit card information is required to guarantee your appointment.
What is the cancellation policy for spa appointments?
You must provide at least 24 hours' advance notice to cancel or reschedule appointments; 48 hours for spa packages or multi-treatment bookings over 2 hours. Late cancellations or no-shows may be charged up to the full service value.
What are the spa arrival recommendations?
Please arrive 15 minutes early to relax before your treatment. New guests should arrive 30 minutes early to complete a guest profile. Late arrivals may lead to reduced treatment time and the full price will be charged.
What payment methods are accepted at Woodhouse Spa - Castle Pines?
Payments are accepted in cash, American Express, Visa, Mastercard, and Discover credit cards. Gift cards issued by Woodhouse Spa can also be used towards services and products.
Are there any age restrictions or requirements for spa services?
Guests of all ages are welcome; however, some services may require parental release forms. Only guests receiving services are allowed in the spa for a peaceful environment.
Does Woodhouse Spa - Castle Pines provide parking or wheelchair accessible facilities?
The spa has wheelchair accessible entrances and restrooms, including wheelchair accessible restrooms. However, valet parking is not available.
What nearby places can I visit before or after my spa appointment?
Nearby places include Tony's Market at Castle Pines for food and beverage needs, Trestles Coastal Cuisine for seafood dining, Pilates studio for yoga and fitness, and Village at Castle Pines shopping center for boutique shopping experiences.
Can I combine a visit to Woodhouse Spa with dining options nearby?
Yes, enjoy excellent dining options like A Taste Of Mexico, Jimmy's Steakhouse, or Danielle's Scratch Kitchen which are all conveniently located near Woodhouse Spa - Castle Pines.
Are there fitness centers near Woodhouse Spa - Castle Pines for a complete wellness experience?
Yes, Canyon Fitness, Fitness:1440 - Castle Rock, and Power Mixx Fitness offer gym and fitness training nearby; you can combine a spa day with a workout for optimal well-being.