Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Castle Pines
880 West Happy Canyon Rd, Castle Pines, CO
80108, United States
Hours
Reviews
4.5
246 reviews
5 stars
196
4 stars
15
3 stars
7
2 stars
7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the quality of massages and facials, highlighting specific therapists like Moriah, Lydia, and Carolyn for their exceptional skills.
Atmosphere
The spa's ambiance was frequently described as relaxing and tranquil, contributing positively to the overall experience.
Customer Service
While many reviews noted friendly and welcoming staff, there were several complaints about rude front desk interactions and poor handling of issues, particularly regarding gift cards and appointment mix-ups.
Value for Money
Some customers felt that the services did not meet their expectations relative to the price, citing experiences that felt rushed or inadequate.
Mixed Experiences
Several reviews indicated inconsistency in service quality, with some customers having outstanding experiences while others reported dissatisfaction.
- APAlissa PrinceDec 20, 20253.0I received the head to toe package and honestly wasn't impressed. I only went to the Woodhouse because I received a giftcard. My massage was good, my facial was not great. It felt rushed and lacking a few things that I was taught in esthetics school. The facial manipulations felt very rushed and I am not use to not having my skin analyzed by verbally telling me if I am hydrated, not hydrated, how my elasticity is etc. For the price it was mediocre. Furthermore the quiet room... not so quiet, which I realize the spa itself cannot control but it would be nice to have staff pop their heads in and tell other groups to stay considerate of other guests who are actually there to check out from life for a bit. This spa reminded me of a glorified massage envy. I will continue to go to Tallgrass for a true spa experience.
- LRLindsey RomrellDec 10, 20255.0I recently visited Woodhouse Spa Castle Pines for a facial and massage, and the experience was exceptional. The spa environment is tranquil and beautifully maintained, creating the perfect setting for relaxation. Both providers were skilled, attentive, and thoughtful in customizing my treatments.
- WCWalter CastroDec 10, 20255.0From the moment I entered the tranquility lobby,enveloped in lavander,i knew it would be special. The attentive staff made me feel like royalty.My deep tissue massage was divine,she found every knot and left me feeling like new.This is a true luxury retreat-a must visit for anyone needing serious self care
- TPTaryn ParksDec 10, 20255.0I had the most wonderful experience at The Woodhouse Day Spa in Castle Pines! I booked a pedicure and it was truly one of the best I’ve ever had. The atmosphere was calming from the moment I walked in, and the staff made me feel completely pampered. My pedicure was so relaxing and incredibly well done. Everything from the massage to the attention to detail was perfect. I’m already looking forward to my next visit, especially because I have a gift card to use for a massage. If it’s anything like my pedicure, I know it’s going to be amazing. Highly recommend this spa to anyone looking to unwind and treat themselves!
- AFAmia FarrisDec 10, 20255.0Beautiful spa & space! Such a luxury place to get everything you need for spa needs in one stop. The massages are top tier and the staff goes above and beyond for each guest. I highly recommend any of the facial services as well! Will be coming back every month and recommend to everybody I know! 10/10 experience overall
Frequently Asked Questions About Woodhouse Spa - Castle Pines
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What types of spa services does Woodhouse Spa - Castle Pines offer?
Woodhouse Spa - Castle Pines offers massage services, facial services including hydrafacials and Cyro Firming Facials, body treatments, nail services, waxing services, and skincare products.
How can I make a reservation at Woodhouse Spa - Castle Pines?
Reservations can be made online via their booking website or by calling their local phone number. Credit card information is required to guarantee your appointment.
What is the cancellation policy for spa appointments?
You must provide at least 24 hours' advance notice to cancel or reschedule appointments; 48 hours for spa packages or multi-treatment bookings over 2 hours. Late cancellations or no-shows may be charged up to the full service value.
What are the spa arrival recommendations?
Please arrive 15 minutes early to relax before your treatment. New guests should arrive 30 minutes early to complete a guest profile. Late arrivals may lead to reduced treatment time and the full price will be charged.
What payment methods are accepted at Woodhouse Spa - Castle Pines?
Payments are accepted in cash, American Express, Visa, Mastercard, and Discover credit cards. Gift cards issued by Woodhouse Spa can also be used towards services and products.
Are there any age restrictions or requirements for spa services?
Guests of all ages are welcome; however, some services may require parental release forms. Only guests receiving services are allowed in the spa for a peaceful environment.
Does Woodhouse Spa - Castle Pines provide parking or wheelchair accessible facilities?
The spa has wheelchair accessible entrances and restrooms, including wheelchair accessible restrooms. However, valet parking is not available.
What nearby places can I visit before or after my spa appointment?
Nearby places include Tony's Market at Castle Pines for food and beverage needs, Trestles Coastal Cuisine for seafood dining, Pilates studio for yoga and fitness, and Village at Castle Pines shopping center for boutique shopping experiences.
Can I combine a visit to Woodhouse Spa with dining options nearby?
Yes, enjoy excellent dining options like A Taste Of Mexico, Jimmy's Steakhouse, or Danielle's Scratch Kitchen which are all conveniently located near Woodhouse Spa - Castle Pines.
Are there fitness centers near Woodhouse Spa - Castle Pines for a complete wellness experience?
Yes, Canyon Fitness, Fitness:1440 - Castle Rock, and Power Mixx Fitness offer gym and fitness training nearby; you can combine a spa day with a workout for optimal well-being.