Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
While many customers praised the staff for being friendly, knowledgeable, and helpful, there were also several complaints about rude behavior and poor service from some employees.
Product Quality
Customers consistently expressed satisfaction with the quality of Lush products, highlighting their effectiveness and unique scents.
Store Atmosphere
The store was described as inviting and well-kept, although some customers found the strong scents overwhelming and the shopping experience stressful due to aggressive sales tactics.
Birthday Parties
The store received positive feedback for hosting children's birthday parties, with many parents noting the fun and engaging activities provided by the staff.
LL
L
Jan 3, 2026
1.0
Corporate greed and price gouging at its finest. Removed the 33oz option online and in store, so the only choice is a 47$ 16oz bottle which would be over 90$ for 2 vs 59$ for the 33oz. Rude staff too, no one offered to help find products, plus got the typical gen Z stare with no greeting and silence at checkout.
TT
Travis Timperman
Jan 1, 2026
5.0
I highly Lush Boulder to anyone due to high quality items, very knowledgeable employees, friendliness, and overall wonderful Customer Service! had a wonderful experience there today with recommendations of products I absolutely loved when I got home that will now be my signature scent. I had wonderful customer assistance to today with Chris, who recommended a product that l love and was so kind when I was checking out, Cassidy, Wren, Maggie, Dannie were there today also an were so kind, greeted me with a smile and were welcoming right away! I also noticed when checking out how quick all the employees are to help people entering the store and treat everyone so kindly!! They have so many scents and products that surely you will love too!! The employees are the reason I love and choose to come to this location!! I would give them a 10 star if it was possible. my husband and I were treated wonderful today!!
_Melissa
JH
Jasmine Huff
Dec 31, 2025
5.0
All the best- cruelty free, smelly good stuff in the world
KK
Kai
Dec 27, 2025
4.0
Great area, workers were very friendly and helped with what I needed although it’s very strong smell for me
CO
Consumer Opinion
Dec 11, 2025
1.0
It was my birthday when I walked into Lush. I was so excited to be there. My boyfriend said "get whatever you want - it's on me".
As soon as I walked in, a sales woman approached. She started telling me about every single product. She listed every ingredient in every product. She did not stop talking for 20 minutes!!!
This psychotic woman was relentless. As much as I wanted to get Lush on my birthday, I couldn't take the stress of the situation anymore. To save my sanity, I walked out disgusted and empty-handed.
Hey corporate! If you're reading this and you don't understand why sales are down in this location. Now you know!
Frequently Asked Questions About Lush Cosmetics Boulder
What type of products does Lush Cosmetics Boulder offer?
Lush Cosmetics Boulder offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair, and skincare products including bath bombs, bubble bars, hair treatments, face masks, and more.
What are the store hours for Lush Cosmetics Boulder?
Lush Cosmetics Boulder is open every day from 10:00 AM to 7:00 PM.
Does Lush Cosmetics Boulder offer delivery or pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is a proof of COVID-19 vaccination required to visit Lush Cosmetics Boulder?
No, proof of COVID-19 vaccination is not required to visit Lush Cosmetics Boulder.
What payment options are accepted at Lush Cosmetics Boulder?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Where is Lush Cosmetics Boulder located?
Lush Cosmetics Boulder is located at 1215 Pearl St., Boulder, CO 80302, USA.
Are there any nearby shops where I can combine a visit while shopping at Lush Cosmetics Boulder?
Yes, nearby you can visit Gaiam Living for clothing, Fair Trade Winds gift shop, and Volcom Store Boulder for clothing and shoes, making it easy to enjoy diverse shopping experiences on Pearl Street.
Are there nearby amenities where I can relax or grab refreshments after shopping at Lush Cosmetics Boulder?
Yes, Ku Cha House of Tea, a tea room and coffee shop, is nearby and offers a cozy spot to relax after shopping.
Can nearby services assist me with professional or financial needs when visiting Lush Cosmetics Boulder?
Yes, Richtr Financial Studio provides accounting services, and Financial Mountain Inc. offers financial advising nearby, convenient if you want to manage finances while visiting the area.
Does Lush Cosmetics Boulder have online resources related to COVID-19 policies?
Yes, you can find detailed COVID-19 related information and FAQs on their website at https://www.lushusa.com/covid-19-faq.html.