Lush Cosmetics Boulder

4.4
376 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Boulder
1215 Pearl St., Boulder, CO
80302, United States

Hours

Reviews

4.4
376 reviews
5 stars
292
4 stars
30
3 stars
11
2 stars
11
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight the staff's friendliness, helpfulness, and product knowledge, creating a positive shopping experience.

Product Quality

Customers frequently praise the unique and high-quality products, particularly bath bombs and skincare items.

Store Atmosphere

The store is described as inviting and pleasant, with enjoyable scents and a vibrant shopping environment.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude staff and poor management, indicating inconsistency in service.

Event Hosting

The store is recognized for hosting fun and engaging birthday parties and private events, which customers found enjoyable and well-organized.
  • ST
    Sarah T
    Nov 10, 2025
    1.0
    The workers are very rude, I asked a simple question about a product and she was beyond rude and snarky. Then going to check out we literally waited 10 minutes or more before someone came up while there was a worker right behind us doing nothing. Horrible customer service.
  • JJ
    Jamie Jenkins
    Oct 25, 2025
    5.0
    Ask for Gus, he is the kindest highest energy guy to help you find the best products!! I love going to this Lush location because all the staff are so amazing!!
  • LL
    Leanasolovely
    Oct 19, 2025
    5.0
    This was my first time in Boulder as well as my first time as Lush and let me tell you, I will be back to both!!! Gwen was soo sweet and patient with explaining all of the products Lush had to offer. She made my experience at Lush a fun one.
  • CW
    Carolee Whiting
    Oct 18, 2025
    5.0
    What a Great experience today! Gwen greeted me with a Smile and Warm demeanor, which was uplifting and needed. Gwen listened to my needs, asked the right questions and made sure I left with the right stuff! At checkout, Wren saw one of the products I had in hand, gave me a personal recommendation on it, which got me more excited to try it, and pointed out a nifty hack with the tins for bars. And the Finale - Jenny made sure my exchange went flawlessly and with kindness. This is what shopping should always be about - feeling good and excited on the way out. I will return!
  • HP
    Hannah Planansky
    Oct 13, 2025
    5.0
    The customer service in this store was great. All employees were approachable and kind but not pushy. I love that you can smell and sample and test most items before deciding.

Frequently Asked Questions About Lush Cosmetics Boulder

What type of products does Lush Cosmetics Boulder offer?

Lush Cosmetics Boulder offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair, and skincare products including bath bombs, bubble bars, hair treatments, face masks, and more.

What are the store hours for Lush Cosmetics Boulder?

Lush Cosmetics Boulder is open every day from 10:00 AM to 7:00 PM.