Many customers praised the quality of services, especially massages and hair treatments, with specific mentions of skilled staff like Abby and Caron.
Ambiance
The spa's relaxing atmosphere and amenities, such as the waterfall room and zero gravity chairs, were frequently highlighted as enhancing the overall experience.
Staff Professionalism
While many reviews commended the friendly and professional staff, there were some complaints about unprofessional behavior from certain employees.
Customer Experience
Several customers reported exceptional experiences, particularly during spa days and special occasions, but some noted issues with communication and service expectations.
Pricing Concerns
A few reviews mentioned dissatisfaction with pricing, describing some services as overpriced or not worth the cost.
MO
Maggie Osa
Oct 1, 2025
5.0
Jasmin has truly changed my life with her hair skills! I have Hispanic-Jewish curly hair and no one has ever been able to do the amazing work she does.
LP
Linda Pettigrew
Aug 24, 2025
5.0
10 of us visited this spa on 08/23/2025. We all had different services, ie facials, massages, mani pedis. Everyone was extremely happy with the services they received. We were treated fantastic from from the minute we arrived until we left three hours later. Highly recommend!
SR
Samuel Randolph
Aug 23, 2025
1.0
"Very unprofessional, the manager bri is very rude to customers! Will not be going back to this place ever.
JJ
Jessica
Aug 3, 2025
5.0
I found out about this place a few months ago from a random TikTok video that showed up on my For You page. I wish I could remember the creator’s name, but unfortunately, I can’t find their video. My birthday was coming up, and I wanted to treat myself, so I booked a signature facial and a Swedish massage with firm pressure.
When I arrived, the staff were super friendly and gave me a brief tour of the facility. I had my facial first with Shova. It had been years since my last one, and my skin was super congested, but she did a great job, especially with the extractions. My skin felt so fresh and clean when I left!
Next, I had my massage with Abby, and I added cupping. It was amazing. I walked in with a lot of tension in my shoulders, but walked out feeling like a million bucks.
Overall, it was a marvelous experience and I’ll definitely be coming back!
JN
Jessa Nootbaar
Jul 14, 2025
5.0
I love Changes! I highly recommend the Changes Pedicure with Nelis. She is so sweet, welcoming, and skilled. The pedicure is like nothing else and so deeply relaxing. Bri from the front desk is also amazing- so kind and accomodating.
Frequently Asked Questions About Changes Salon & Day Spa
What types of services does Changes Salon & Day Spa offer?
Changes Salon & Day Spa provides beauty salon, hair salon, day spa, nail salon, massage spa, waxing hair removal salon, and skin care clinic services.
What are the operating hours for Changes Salon & Day Spa?
The salon is closed on Mondays. Tuesday to Thursday, it is open from 9:30 AM to 8:30 PM; Fridays and Saturdays from 8:00 AM to 6:30 PM; and Sundays from 9:00 AM to 5:30 PM.
Does Changes Salon & Day Spa offer any pickup or delivery services?
Yes, they offer curbside pickup as a delivery service option.
What payment methods are accepted at Changes Salon & Day Spa?
They accept American Express, Cash, Check, Mastercard, and Visa.
Where is Changes Salon & Day Spa located?
It is located at 1475 North Broadway, Suite 195, Walnut Creek, CA 94596, USA.
How can I contact Changes Salon & Day Spa?
You can contact them by phone at +1 925-947-1814 or by email at info@changessalon.com.
Does Changes Salon & Day Spa have any online presence for updates or bookings?
Yes, the salon has a website at http://www.changessalon.com, an Instagram handle @changeswc, and a Facebook page at https://www.facebook.com/172296847881.
Are there any nearby restaurants where I can dine before or after my visit to Changes Salon & Day Spa?
Yes, Scottish American is an American restaurant nearby, and Maria Maria is a nearby Mexican restaurant, both convenient options for dining around your visit.
What nearby services are available if I need additional assistance while visiting Changes Salon & Day Spa?
Nearby services include Walnut Creek Dental and Phlebotomy Plus for medical needs, as well as UFC GYM Walnut Creek and Star Method Boxing if you're interested in fitness activities.
How can nearby real estate and mortgage services assist customers visiting Changes Salon & Day Spa?
Nearby real estate agents like Bloom Real Estate Group and mortgage brokers such as Alameda Mortgage Corporation and Change Home Mortgage can assist customers interested in housing or financing while they visit the salon.