Changes Salon & Day Spa

4.5
146 reviews

About

Beauty SalonHair SalonDay SpaNail SalonMassage SpaWaxing Hair Removal SalonSkin Care Clinic

Location

Changes Salon & Day Spa
1475 North Broadway, Walnut Creek, CA
94596, United States

Hours

Reviews

4.5
146 reviews
5 stars
117
4 stars
13
3 stars
3
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional quality of services, particularly massages and pedicures, highlighting specific staff members for their skills.

Atmosphere

The spa's ambiance was frequently described as relaxing and serene, with amenities like a waterfall room and comfortable seating enhancing the experience.

Staff Professionalism

While most reviews noted friendly and professional staff, there were some complaints about unprofessional behavior from certain employees.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, describing some services as overpriced or not worth the cost.

Mixed Experiences

While many reviews were positive, there were notable instances of negative experiences, particularly regarding communication and service quality.
  • MO
    Maggie Osa
    Oct 1, 2025
    5.0
    Jasmin has truly changed my life with her hair skills! I have Hispanic-Jewish curly hair and no one has ever been able to do the amazing work she does.
  • LP
    Linda Pettigrew
    Aug 24, 2025
    5.0
    10 of us visited this spa on 08/23/2025. We all had different services, ie facials, massages, mani pedis. Everyone was extremely happy with the services they received. We were treated fantastic from from the minute we arrived until we left three hours later. Highly recommend!
  • SR
    Samuel Randolph
    Aug 23, 2025
    1.0
    "Very unprofessional, the manager bri is very rude to customers! Will not be going back to this place ever.
  • JJ
    Jessica
    Aug 3, 2025
    5.0
    I found out about this place a few months ago from a random TikTok video that showed up on my For You page. I wish I could remember the creator’s name, but unfortunately, I can’t find their video. My birthday was coming up, and I wanted to treat myself, so I booked a signature facial and a Swedish massage with firm pressure. When I arrived, the staff were super friendly and gave me a brief tour of the facility. I had my facial first with Shova. It had been years since my last one, and my skin was super congested, but she did a great job, especially with the extractions. My skin felt so fresh and clean when I left! Next, I had my massage with Abby, and I added cupping. It was amazing. I walked in with a lot of tension in my shoulders, but walked out feeling like a million bucks. Overall, it was a marvelous experience and I’ll definitely be coming back!
  • DG
    Desiree Gatto
    Dec 19, 2022
    5.0
    I've been going to Changes for many many years for pedicures because they offer a unique and relaxing experience by having clients sit in zero gravity recliners. It's THE most relaxing pedicure I've ever had and the technicians are fantastic. I've never found a comparable experience. I also appreciate that they do the foot soaks in a clean bowl vs the foot baths found in regular nail salons. Highly recommend!

Frequently Asked Questions About Changes Salon & Day Spa

What types of services does Changes Salon & Day Spa offer?

Changes Salon & Day Spa provides beauty salon, hair salon, day spa, nail salon, massage spa, waxing hair removal salon, and skin care clinic services.

What are the operating hours for Changes Salon & Day Spa?

The salon is closed on Mondays. Tuesday to Thursday, it is open from 9:30 AM to 8:30 PM; Fridays and Saturdays from 8:00 AM to 6:30 PM; and Sundays from 9:00 AM to 5:30 PM.