Changes Salon & Day Spa

4.5
146 reviews

About

Beauty SalonHair SalonDay SpaNail SalonMassage SpaWaxing Hair Removal SalonSkin Care Clinic

Location

Changes Salon & Day Spa
1475 North Broadway, Walnut Creek, CA
94596, United States

Hours

Reviews

4.5
146 reviews
5 stars
117
4 stars
13
3 stars
3
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the quality of services, especially massages and hair treatments, with specific mentions of skilled staff like Abby and Caron.

Ambiance

The spa's relaxing atmosphere and amenities, such as the waterfall room and zero gravity chairs, were frequently highlighted as enhancing the overall experience.

Staff Professionalism

While many reviews commended the friendly and professional staff, there were some complaints about unprofessional behavior from certain employees.

Customer Experience

Several customers reported exceptional experiences, particularly during spa days and special occasions, but some noted issues with communication and service expectations.

Pricing Concerns

A few reviews mentioned dissatisfaction with pricing, describing some services as overpriced or not worth the cost.
  • MO
    Maggie Osa
    Oct 1, 2025
    5.0
    Jasmin has truly changed my life with her hair skills! I have Hispanic-Jewish curly hair and no one has ever been able to do the amazing work she does.
  • LP
    Linda Pettigrew
    Aug 24, 2025
    5.0
    10 of us visited this spa on 08/23/2025. We all had different services, ie facials, massages, mani pedis. Everyone was extremely happy with the services they received. We were treated fantastic from from the minute we arrived until we left three hours later. Highly recommend!
  • SR
    Samuel Randolph
    Aug 23, 2025
    1.0
    "Very unprofessional, the manager bri is very rude to customers! Will not be going back to this place ever.
  • JJ
    Jessica
    Aug 3, 2025
    5.0
    I found out about this place a few months ago from a random TikTok video that showed up on my For You page. I wish I could remember the creator’s name, but unfortunately, I can’t find their video. My birthday was coming up, and I wanted to treat myself, so I booked a signature facial and a Swedish massage with firm pressure. When I arrived, the staff were super friendly and gave me a brief tour of the facility. I had my facial first with Shova. It had been years since my last one, and my skin was super congested, but she did a great job, especially with the extractions. My skin felt so fresh and clean when I left! Next, I had my massage with Abby, and I added cupping. It was amazing. I walked in with a lot of tension in my shoulders, but walked out feeling like a million bucks. Overall, it was a marvelous experience and I’ll definitely be coming back!
  • JN
    Jessa Nootbaar
    Jul 14, 2025
    5.0
    I love Changes! I highly recommend the Changes Pedicure with Nelis. She is so sweet, welcoming, and skilled. The pedicure is like nothing else and so deeply relaxing. Bri from the front desk is also amazing- so kind and accomodating.

Frequently Asked Questions About Changes Salon & Day Spa

What types of services does Changes Salon & Day Spa offer?

Changes Salon & Day Spa provides beauty salon, hair salon, day spa, nail salon, massage spa, waxing hair removal salon, and skin care clinic services.

What are the operating hours for Changes Salon & Day Spa?

The salon is closed on Mondays. Tuesday to Thursday, it is open from 9:30 AM to 8:30 PM; Fridays and Saturdays from 8:00 AM to 6:30 PM; and Sundays from 9:00 AM to 5:30 PM.