Brand Certified
Changes Salon & Day Spa
4.5(147 reviews)
Certified by Changes Salon & Day Spa • Feb 22, 2026
Business Details
1475 North Broadway, Walnut Creek, CA
94596, United States
Certified by Changes Salon & Day Spa • Feb 22, 2026
(925) 947-1814
Certified by Changes Salon & Day Spa • Feb 22, 2026
http://www.changessalon.com
Certified by Changes Salon & Day Spa • Feb 22, 2026
About
Certified by Changes Salon & Day Spa • Feb 22, 2026
Beauty SalonHair SalonDay SpaNail SalonMassage SpaWaxing Hair Removal SalonSkin Care Clinic
Location
Certified by Changes Salon & Day Spa • Feb 22, 2026
Hours
Certified by Changes Salon & Day Spa • Feb 22, 2026
Reviews
4.5
147 reviews
5 stars
118
4 stars
13
3 stars
3
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the exceptional skills of specific staff members, particularly in hair styling, massages, and facials, highlighting their professionalism and ability to meet individual needs.
Ambiance
The spa's relaxing atmosphere and unique amenities, such as the waterfall room and zero gravity chairs, received positive feedback, contributing to an overall enjoyable experience.
Customer Service
While most reviews noted friendly and welcoming staff, there were some complaints about unprofessional behavior from certain employees, particularly regarding communication and handling of issues.
Value for Money
Several customers expressed concerns about pricing, feeling that some services did not meet their expectations relative to the cost, particularly in hair and massage services.
Consistency
Long-term clients reported a consistent quality of service over the years, although some recent experiences indicated a decline in service quality and customer care.
- DTDr A. T.Jan 22, 20265.0With age, my wife’s hair began to thin, making it difficult to achieve the desired style. However, her day shined bright when she visited Venus at Changes, a renowned hair stylist and educator. Venus provided her with a transformative makeover, resulting in a vibrant and radiant new look. Her friends couldn’t help but notice the significant age difference, remarking that she appears at least 10 years younger. ⭐️⭐️⭐️⭐️⭐️
- MOMaggie OsaOct 1, 20255.0Jasmin has truly changed my life with her hair skills! I have Hispanic-Jewish curly hair and no one has ever been able to do the amazing work she does.
- SVShelby V.Sep 6, 20245.0WOW - if you’re looking for an unbelievable massage therapist who listens and truly customizes the experience to meet your needs, Abby is it! Abby is extremely knowledgeable about the body and clearly takes pride in helping people find relief and relaxation through massage. I had a host of physical aches and pains that needed attention and she addressed each one in a way that provided lasting relief. Thank you, Abby!
- MFMary Rose FoissetApr 8, 20191.0Very disappointing! I am expecting a full body massage but its not what i expected to be and the therapist just gave me a mild pressure. I dont feel any better afterall. . And the receptionist did not even informed me that she assigned a male therapist for me. The service is not worth the pay.
- RMRichard and MarieFeb 15, 20174.0I'm new to Changes and have been getting facials from Lupe. The minute you walk into the salon it feels good. The reception staff are very helpful and nice. You definitely have the Spa feeling once you change into a comfortable robe and slippers. I would highly recommend Changes to anyone.
Brand Certified Facts from Changes Salon & Day Spa
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Certified February 22, 2026Yext Knowledge Graph
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