Business Details
About
Hair SalonBeauty Salon
Great Clips in Tustin, CA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 15160 Kensington Park Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Tustin, CA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.9
309 reviews
5 stars
177
4 stars
51
3 stars
17
2 stars
11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Inconsistent Quality
Customers reported a wide range of experiences, with many stating that the quality of haircuts varied significantly depending on the stylist.
Customer Service Issues
Several reviews highlighted poor customer service, including rude behavior from stylists and management, leading to dissatisfaction.
Professionalism
Some stylists received praise for their professionalism and ability to meet customer requests, while others were criticized for not listening to client instructions.
Booking Experience
The online booking system was noted as a positive feature, but some customers experienced issues with wait times and service upon arrival.
Mixed Reviews on Staff
While some customers praised specific stylists for their skills and friendliness, others had negative experiences with different staff members.
- ISIslam SafwatOct 23, 20255.0I wasn’t expecting that level of professionalism. They not only did exactly what I asked but also offered helpful recommendations based on their experience.
- CLCharissa LauSep 29, 20251.0Anne/Anh did a terrible job cutting my hair. I showed her a picture of long layers and curtain bangs, and asked her to trim 3-4 inches off the ends. She cut almost 6-8 inches. The layers are not blended at all; they are choppy and uneven. She wet my hair prior to the cut and didn't even bother to dry it so I left the salon with dripping wet hair. The salon had a few waiting customers so I'm not sure if they were just trying to get me out of there as soon as possible. I am never coming back here again. It was a horrible experience.
- RRRajesh RaoSep 18, 20255.0My experience at this place has increased manyfold since Theresa joined here abour 4-5 months ago.
- RDryan daySep 14, 20251.0Don’t listen to the website when it says 8-12 inches to donate your hair it’s misleading and the employees didnt know much about the policy and kept changing the rules of it from being pony tail length to putting u in the chair ready to get the cut done and getting ur info and then not being able to do it
- NMNick McCoyAug 1, 20251.0They butchered my hairline around my ear. What the heck even is this
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips Tustin Legacy offer?
Great Clips Tustin Legacy provides haircuts for men, women, kids, and seniors, along with beard trims, bang trims, shampooing, blow drying, styling, and select salons offer perm services.
Can I schedule an appointment at Great Clips Tustin Legacy?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and save time.
What is Online Check-In and how does it work?
Online Check-In lets you join the salon's waitlist remotely, see estimated wait times, and sign up for text alerts when your turn is near, helping you save time at the salon.
What are the operating hours of Great Clips Tustin Legacy?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 9:00 AM to 18:00 PM. Holiday hours may vary; contact the salon for details.
Does Great Clips Tustin Legacy offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are Great Clips salons open on major holidays?
All Great Clips salons are closed on Thanksgiving Day, Christmas Day, and New Year's Day in the US and Canada. Hours for other holidays may vary by location.
What payment options are accepted at Great Clips Tustin Legacy?
They accept major credit cards including Mastercard and Visa.
What nearby shopping centers are close to Great Clips Tustin Legacy?
Great Clips is near The Village at Tustin Legacy, a shopping center where customers can shop or dine before or after their salon visit.
Are there any nearby food and drink spots near Great Clips Tustin Legacy?
Yes, nearby options include Jamba Juice and The Pizza Press, perfect for a smoothie or a meal before or after your haircut.
How can nearby facilities like Emergency Dentist 24/7 Tustin be useful for Great Clips customers?
Emergency Dentist 24/7 is close by, offering dental services for those in the area, making it convenient for customers to attend to multiple personal care needs in one trip.